The DvD drive on my Toshiba Sattelite no longer reads any disk I put into it. The device manager shows the drive to be working correctly. Reloading drivers does nothing. When I insert a disk, the little disk icon appears and the drive makes a buzzing sound (unlike the whirring sound it used to make). But the DvD or CD does not start playing when inserted.When I try to view the contents in My Computer I eventually got "D:\ is not accessible. The request could not be performed because of an I/O device error"

Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. Check BIOS by pressing F key (correct F key is noted during boot) and make sure BIOS see's the Optical Drive.

unistall it throught device manager then restart your laptop windows will reinstall it should work then

Hey there, if you can hear it working when you put the disk but the disk is not being read, after the things that you have already checked, I would try to clean the lens with a lens cleaning disk. See what happens with that, then let me know if you need another route to go.

its seems you need new optical drive

If the device is showing then try this.
Uninstall the driver and delete the device from the Device Manager.
Shut the computer down completely.
Then re-start the computer to see if the operating system detects the drive and re-installs the driver correctly.

1. Completely remove any dvd/cd player/burner softwares (i.e. Nero, Power DVD, etc.).
2. Go to device manager and remove your DVD/CD device from the device list
3. Restart you laptop
4. Windows will then try to reinstall the device drivers again for the DVD drive.
5. After another restart, then reinstall your dvd softwares again.

Does it show up in xp as being there? Will it spin up when disk is put in? Is it both dvds and cds it wont read?

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Good Luck, Read & follow instructions/Please dont for get to Vote/Thank You.

Hello GeneMat,

I am Romeet,i will try and help you with this problem.Seems it could be an issue with the Combo DVD Drive's Driver Software or Firmware.

Try This:

From your Desktop:

Right Click " My Computer" Icon and select "Properties"

Go to "Hardware" Tab and select "Device Manager"

Under Device Manager, scroll down to the "DVD/CDROM Drives" menu and click on the plus ( + ) Sign next to it

Right Click the Drive name eg " Toshiba DVD-R TSST 2313" and select " Uninstall" Click yes to any prompts and restart your Laptop.

After rebooting, Windows XP should pick up the drivers again, so wait a while for it to complete and until it notifies you that " Windows successfully completed installing your new hardware" or something to that effect and then try using the software cds again

Best of luck!

Regds
Romeet

check your power supply