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Question about NuTech NU Dolphin (4 GB) MP3 Player

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My brand New NU dolphin Touch 4G stoped working!!!! I used it the first time (charged, transfer mp3 files, heard FM, while traveling). One week later I tried to use it during my swiming class, and they do not turn on, only the welcome message "NU Dolphin" and then the sandwatch image. I plug both earphones, and then to the USB port but nothing... the sandwatch stays forever... I bought it on and took it to Mexico.. How can I reset it or what can I do to fix it???

Posted by alberto_p_su on

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Bill Boyd

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Send it back for a warranty refund as it is defective
you do anything and the warranty is void

Posted on May 28, 2017

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SOURCE: My Dolphin Nu won't power

Try a different set of headphones, as it sounds like your headphones may have a broken wire, or short.
If the mp3 player still doesn't power on with a different set of headphones, you will need to contact Nu-Global here or return this product to the place you purchased it for a replacement or refund.

Phone:(510) 226-1450 ext.103
Fax:(510) 226-6107

I’m happy to help further over the phone at

Posted on Apr 27, 2011

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My dolphin nu headphones wires break

Your rough on headphones. Get a pair with Strain relief ends that are protected and stay in place when twisted or roughed up. More expensive headsets take in consideration the treatment the phones will be given and usually build them accordingly.

How to copy iTunes AAC(M4P) WMA Music to HTC Evo 4g, HTC Desire, HTC Incredibe

Quoted from: Transfer iTunes to HTC Evo 4g

Q: "I have some AAC Music I bought from iTunes but when I put some of them on my HTC Evo SD card it says this Music cannot be played. Is there any way around this? Or an app I can get?"
A: "Here is the thing, Apple's iTunes AAC (m4p) music and other protected WMA music with DRM protection can't freely transfer or playback on other devices, If you want to play iTunes AAC music on your HTC EVO 4G, you just need to use some DRM Converter software to convert the iTunes music to HTC EVO 4G compatible format."
This Text will show you how to remove DRM from iTunes music, Convert DRMed iTunes AAC(M4P) M4A WMA to MP3 and transfer to HTC EVO 4g, HTC Desire, HTC Incredible
Step1. Free download Daniusoft DRM Converter, install and luanch it, the default settings work well with your PC, you don't need to make anymore configeration.

Step2. When come to the main interface, click "Add" to import DRM license protected music video files from iTunes or common files you want to convert.(you can right click on a song in iTunes, select "Get Info", and it will tell you where on your computer that file is located)

Step3. Choose the target output format you need.( HTC Touch Evo 4g/Desire/Incredible compatible audio fomats: MP3, WMA, AAC ,etc and Video fomats: MP4)

If you want to customize output setting, just Click "Settings", there will be a pop up window displaying the output settings parameter, such as Formats, resolution, frame rate, bit rate etc.

Step4. Convert iTunes to HTC Evo 4g or HTC Desire/Incredible
After finishing all the necessary steps, you can click "Start" to start converting your file. When the conversion progress reaches 100%, the DRM Copyright protection on iTunes is removed and conversion is easily done!

Step 5. Transfer converted iTunes Music to HTC Evo 4g, HTC Desire/Incredible
After you get the output music files, you can connect your HTC EVO 4G or HTC Desire/Incredible to your computer via USB, select Disk Drive when your phone asks. Then go to My Computer and click on your phone. it should appear as an external hard drive. There should already be a music folder with the preloaded songs there. You can now just copy the music of your iTunes into that folder and your HTC EVO 4G or HTC Desire/Incredible will now have all your music in the Music app directly.

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on Oct 23, 2010 • Cell Phones

My netbook have not cd. Where can I find the drivers oh Nu Tech Dolphin mp3??

Hi martacornet...
Go to the following webpage and download and intall the firmware (driver) you need, there is also a user manual there at the same webpage..
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HI? I have a dolphin Tuch 4go Waterprooof it doesn't want to start after charge Can you help me ?? best regards

I will advice you to try resetting your device but I do't think there is a reset hole on it.
Before having your device checked at a support center try to make sure you have charged the battery for enough time then check the troubleshooting guide for this device at:

My newly bought Dolphin NU touch 4GB has charged for over 6 hours. I fixed the headset correctly. Still it won't power on. Although when charging in the PC the screen lights up. Please help. Thx

Did you get it on ebay? My player has the same issue... And it seems to me that the seller knew about it. I haven't found a solution yet, but will probably sent it straight to NU as there is a warranty.

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did you ever get a solution?i do have the same problem!

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I have the same problem! its brand new and charged it for 4 hours.. it still wont turn on. how did you fix it?
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