Frosts up and stops running. We bought the dehumidifier in 2006 and it has been great until now

Thank you for your post, K!

I understand that your Frigidaire dehumidifier is continuously running and it is not collecting water. This can be caused by a dirty filter. A dirty filter can restrict air flow which will allow your dehumidifier to not pull in air. I would recommend checking your filter to make sure it is clean.

Frost on the coils within your dehumidifier will also cause your dehumidifier to stop working as well. You should check to make sure that there is not frost visible on your dehumidifier. If you do locate frost you would need to perform a manual defrost on your dehumidifier and you can do that by disconnecting power from it for at least two to three hours.

If these steps do not resolve your issue you may need to reach out to the manufacturer for a proper resolution. I hope this information is helpful to you. -Matt

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
Here is a tip that will help you...

http://www.fixya.com/support/r4662033-dehumidifier_freezing_up_not_working
heatman101

sound as though you need a temp control.Is there frost buld up on coil?If so it may not be humid enough .Hope i helped

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

The following statement is a parameter for all dehumidifiers and some of the control issues may vary, but the theory is the same.

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.
If your model does not employ a "Frost-Guard" the condition you describe will avail itself when the above parameters are not met.
Simply unplug, or turn off the unit, until the above parameters are met or exceeded.


Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

possible that the cooling fins have frosted over...this happens when a cold surface appears in a humid room that does not have enough heat to prevent the freeze-up on the fins. If you look at the fins (above the water bucket), you may see the frost. One solution is to turn up heat in room, followed by placing a fan to blow air through fins if still frosted. If you do not have a frost problem, then ensure compressor is running. If comp is running, then return dead unit.

Most dehumidifiers have a "Frost Guard" mounted on the condensor coil. If frost accumulates on the condensor coil the frost guard turns the compressor off until the frost melts, then comes back on again. For the dehumidifier to work properly, the surrounding (ambient), temperature must be higher than 65 degress. This temperature allows the moisture in the air to condense on the coils and drip into the reservoir without freezing up on the condensor coil. Also, if the humidity is too low, (below 45%), the same condition will occur. So it will help to keep the parameters in mind when you have this issue.

Thank you for your allowing me to advise you on this issue.

Dave E. (Illeagle)

expected? of course! this is not ur solution try draining all the water to the sewerage if u cant try to pump it out with a vacuum cleaner (that can pump water) or a pump then turn on the Dehumidifier every time it frosts turn it off untill it defrosts or u can heat up the basement with a bellower and the Dehumidifier wont frost