Possible causes:
1)The Operating System on the computer might not support the Plug & Play feature or need latest system updates.
2)The USB port or PCI slot on the computer might be faulty.
3)Extension cable (if being used) that connects the USB adapter and the computer might be faulty.
4)There is no driver support for the Operating system.
Symptoms:
1)LED will not light up on the adapter.
2)Found New Hardware Wizard does not come up.
Resolutions:
1) Make sure you meet the minimum system requirements for the adapter and have the latest updates on the computer.
2)Use the latest driver for the adapter. Latest drivers link is mentioned below.
3)Try a different USB port or PCI slot on the computer.
4)Try another device and check if it gets detected.
5)Try to connect the adapter directly to the computer without using an extension cable.
6)Try restarting the computer or try adapter on a different computer.
Open the below link and try to download the latest version of the driver
http://kb.netgear.com/app/answers/detail/a_id/747
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