Hi, it's Jeremy from Crucial Vacuum.
If there is too much suction, adjust the nozzle control knob to a higher setting. The knob is located on the front of the vacuum at the bottom. For optimal cleaning efficiency a low setting should be used for most types of carpet and for hardwood floors, tile, and deep carpets use a higher setting.
You can purchase direct all of your replacement filters, bags, and accessories for your Hoover vacuum from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.crucialvacuum.com/catalogsearch/result/?q=hoover
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
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