Question about Kenmore Freezer 20.3 cu. ft. Frost Free Upright Freezer

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I have an old side by side we notice water on the floor every couple of days when we looked inside there is a ice build up and I guess when the fridge defrost ice bilds up and freezes and then water comes out under freezer door when it freezes up to that level

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Victoria Gadawski

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Hello, The drain behind the back panel in the freezer is frozen or blocked up. Remove the back panel remove as much ice as possible and pour boiling water in the bottom section under the evaporator. be careful not to touch the aluminum it will cut you or break. you will see the drain hole sometimes it takes a while to thaw all the ice. Hope this helps and please rate me Thank You.

Posted on Jun 07, 2011

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Freezer drain is clogged, I guess, water dripping on the floor, ice buildup on bottom of second door, it has an ice machine built in, what do I do? I'm a female.


Good Morning Andi.

the good news is that the fridge is not likely doing this because you're female, and your description of what has happened with power outages sounds like that's very likely the culprit - a fair amount of melted water dripping, then power comes on and freezes water in the drain.

I don't know your specific model, or if you know where the drain is. it's likely down in the bottom of the freezer compartment. If you remove the lower drawer, or unpack the lowest area, the floor will likely slope toward either an overt hole, or to a slit/hole in the back. If there is actual ice frozen on the lowest shelf/shell of the freezer, you'll want to get rid of it.

Easiest and safest route (as in least likelihood of damaging the freezer or hurting anyone)
  1. Turn the fridge off. It won't be off long enough to risk much thawing, but you don't want the cooling coils actively pulling heat from what you do in the next step.
  2. Hot, even scalding water. Especially if there is overt ice at the bottom, pour small dribbles in at the edge. Some will go across the ice and melt a bit of the bulk. Some will trickle down between the ice and the freezer floor. Do this a couple times, then see if you can pry up sections of the ice from the floor. Pull out as much as you can of the bulk ice. You'll likely want to get a couple of towels out since you'll likely get some water on the floor.
  3. Once you've cleared overt ice from the freezer floor, pour some more hot/scalding water onto the plug, or into wherever the floor slopes to. Be patient and don't pour too big a volume. Ideally, after a few modest pours, you'll get water coming out from under the fridge. If the lower panel will pop loose, get in and use a towel to pick up as much of the water as you can. pour a bit more hot water through and verify it pours through to the floor (or possibly a catch pan).
  4. If you get this far, dry the freezer floor as best you can with the towels, replace the drawer or any unpacked foods, close the freezer, and turn the fridge back on. It will probably be back to normal.

    Good Luck!

    D

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Check for a clogged drain line. Snake out and get some vinegar in there. Any water collecting from the defrost cycle is supposed to be led away and outside from the unit

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You can buy a kit from whirlpool. In the kit is a metal tab that mounts onto the defrost heater. It is long enough to go into the hole. When the heater comes on for defrost the heat transfers down to the hole and keeps it from getting plugged up with ice. Part number 819043

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Hi, Remove the rear inside panel of the freezer and locate the drain hole under the evaporator coils.
Use a hair dryer and melt the ice. Make sure and get the ice out of the drain hole as well.
After the ice is removed, be sure and flush the drain hole with hot water. A baisting surenge works great for the flush.
I hope this helps you. If I can assist you further, please let me know.

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Has this thing a separate frezer and cooler compartment.
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Defected DEFROST HEATER can cause frost build up on the panel at the back of the freezer,and freezer stop cooling and ice frozen on unit so air could not flow to refrigerator side.Water will coming out caused of unbalanced freezing,and causing the flooding of water in the floor. You must change this defroster heater assembly so it will works normal again..


Hope this may help;

Regards,
VOTIT

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