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From what i understand with the kyocera colour printers theres a menu option to print black as black opposed to a combination of the colours. I'm not too sure where it is, however it sounds like the kodak is very simular and is using the colours to create black instead of using the blank ink cartrage.
The Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges there is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line
I called Kodak and they are sending me a new printer head at no charge! Can't get any better then that. Man I talked to was very nice, knowledgeable and polite.
Remove the black and color ink cartridges. Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead. Place the printhead right back into the printer and push straight back on the back wall. You should hear a loud snap. Replace the ink cartridges which should snap as well. Close the printer. After about a minute or so the printer will ask you to do a calibration. Insert a paper and press start. Scan the calibration sheet. After that, in the menu, do a printhead clean. Do one basic and one deep. Print a demo sheet to see if anything has changed. If the picture looks better, continue to do cleans. In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead. The whole process is short and free. The number for Kodak AiO Support is 1 800 421 6699.
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges. Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead. Place the printhead right back into the printer and push straight back on the back wall. You should hear a loud snap. Replace the ink cartridges which should snap as well. Close the printer. After about a minute or so the printer will ask you to do a calibration. Insert a paper and press start. Scan the calibration sheet. After that, in the menu, do a printhead clean. (If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.) Do one basic and one deep. Print a demo sheet to see if anything has changed. If the picture looks better, continue to do cleans. In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead. The whole process is short and free. The number for Kodak AiO Support is 1 800 421 6699.
Since it sounds like you've gone through all the steps to clean the print head, I would suggest trying a new black cartridge. There may be a problem with the one you have.
K...Trust the solution. Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.
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