Question about Magellan RoadMate 700 GPS Receiver

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Magellan 700 sound problem

Upgraded from 3.20 to 3.32- If I go to diagnostics and audio test, the sounds works like it used to. After turning unit off, sound does not work on powerup until the audio test

Posted by bosswoodster on

  • bosswoodster Aug 28, 2008

    I ended up taking parts from this gps to make up another before trying the fix. It seems as if it should have fixed it. thanks for the input

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1. Search for the file ENG_F.SND sound on google or yahoo or any search engine.

2. Connect RM 700 to PC, and create folder name SOUND_EU on RM 700.

3. Copy the ENG_F.SND to SOUND_EU folder.

4. Disconnect RM 700 from PC.

5. Turn on RM 700, and go to Option, configuration, language, and choose English.

6. RM 700 will load sound file and turn off.

7. Turn on RM 700, if it keeps showing the initial screen, then connect the RM 700 to PC, and DELETE the ENG_F.SND from SOUND_EU. It should be OK after you disconnect RM 700 from PC and turn it on again.

GOOD LUCK!
NOTES: My screen indeed locked at first as covered in the last step, so expect that to happen. Don't worry if you never get to do step 5 and 6. Connecting the USB, deleting the SND file and restarting it works and the sound is back even without the file there.

This only fixes the Female voice along with the beeps and clicks. The unit goes silent again if you select the male voice but switching back to the female fixed that. I assume "_F" in the file name must mean female.

Posted on Aug 25, 2008

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Inspection and Verification
  1. Verify the customer concern.
  1. Visually inspect the following for obvious signs of mechanical or electrical damage.


Visual Inspection Chart Mechanical Electrical
  • Audio unit
  • Antenna
  • Antenna cable
  • Door trim panel(s)
  • Speaker(s)
  • Noise suppression equipment
  • Smart junction box (SJB) fuse(s):
    • 12 (7.5A) (accessory delay feed)
    • 17 (20A) (subwoofer amplifier) (Audiophile)
    • 18 (20A) (audio unit hot at all times)
    • 22 (7.5A) (audio unit hot in START)
  • Battery junction box (BJB) fuse(s):
    • 20 (20A) (LH audio amplifier) (THX®)
    • 21 (20A) (RH audio amplifier) (THX®)
  • Circuitry
  • Digital signal processing (DSP) module (THX®)
  • Subwoofer amplifier (Audiophile)
  • Audio amplifier(s) (THX®)
  • Audio unit

  1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  1. If the cause is not visually evident, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
    • check that the program card is correctly installed.
    • check the connections to the vehicle.
    • check the ignition switch position.
  1. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
  1. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
    • CAN circuit fault; all electronic control units no response/not equipped, refer to Section 418-00 .
    • No response/not equipped for the audio unit, Go To Pinpoint Test A .
    • NOTE: Do not press any buttons on the audio unit while the audio unit is carrying out the self-test. System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out self-test diagnostics for the audio unit.
  1. If the DTCs retrieved are related to the concern, go to Audio Unit Diagnostic Trouble Code (DTC) Index.
  1. If no DTCs related to the concern are retrieved, and the concern is not visually evident, proceed to the Speaker Walk-Around Test and the Audio Unit Self-Diagnostic Mode.

Audio Unit Self-Diagnostic Mode
NOTE: To enter the audio unit self-diagnostic mode, the audio unit must be turned on and in radio tuner mode (AM/FM).
  1. To enter the following tests, press the desired preset button while in the speaker walk-around test or while in the audio unit self-diagnostic mode.
  1. To exit the audio unit self-diagnostic mode, turn the key OFF or the audio unit off.
  1. If the concern remains and the fault is not detected, GO to Symptom Chart to continue diagnostics.
  1. The self-diagnostic mode has the following functions available:
    • Preset button 1 = On-Demand Self-Test. This button runs the on-demand self-test.
      • Pressing the MENU DOWN button allows scrolling of any DTCs found during the test while in this menu.
    • Preset button 2 = Display Continuous DTCs. This button enables viewing of any continuous DTCs that have been logged.
      • Pressing the MENU UP button allows scrolling of any DTCs while in this menu.
      • While continuous DTCs are being displayed, pressing the EJECT button will clear all present DTCs.
    • Preset button 3 = Signal Strength Test. This button displays the signal strength.
    • Preset button 4 = Software Version Display. This button displays the audio unit software version.
      • Pressing the MENU UP button allows scrolling of all audio subsystem software versions while in this menu.
    • Preset button 5 = Display Test. This test illuminates all the display segments for 5 seconds, then turns all segments off.
    • Preset button 6 = Configuration Status. This button enables audio unit configuration status.
      • Pressing the MENU button displays the ACM part number while in this menu.
  1. To exit the self-diagnostic mode, turn the audio unit off or turn the key OFF.
  1. If the concern remains and the fault is not detected, GO to Symptom Chart to continue diagnostics.

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Which three fuse's did you replace ? You should check for B+ voltage on both side's of the fuse . Two little metal tabs on top of the fuse. Voltage on both , fuse is good .
Try radio self-diagnostic mode .
A fluctuating AC voltage audio signal is sent to the speakers directly from the audio unit to reproduce sound. The audio unit has a self-diagnostic mode that can be entered by pressing preset buttons 3 and 6 simultaneously.
Visual Inspection Chart Mechanical Electrical
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  • Antenna or antenna cable
  • Speaker mounting/speaker cones
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    • 16 (25A)
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  1. If the concern is visually evident, GO to Symptom Chart .
  1. If the concern is not visually evident, proceed to the Speaker Walk-Around Test and the Audio Unit Self-Diagnostic Mode.

Speaker Walk-Around Test (Except Premium CD6)
NOTE: To enter the speaker walk-around test or audio unit self-diagnostic mode, the audio unit must be turned on and in the radio tuner mode (AM/FM).
  1. To enter the speaker walk-around test, simultaneously press the audio unit preset buttons 3 and 6.
  1. The speaker walk-around test stops at each speaker and applies sound to each speaker for about 1-2 seconds. Each speaker is tested and displayed on the audio unit in the following sequence: RF, LF, LR, RR and SUBWOOFER.
  1. To exit the speaker walk-around test, turn the ignition switch off, turn the audio unit off, or press preset button 1 for diagnostics (DIA).

Audio Unit Self-Diagnostic Mode (Except Premium CD6)
NOTE: To enter the speaker walk-around test or audio unit self-diagnostic mode, the audio unit must be turned on and in radio tuner mode (AM/FM).
  1. To enter the following tests, press the desired preset button while in the speaker walk-around test or while in the audio unit self-diagnostic mode.
  1. To exit the audio unit self-diagnostic mode, turn the ignition switch or the audio unit off.
  1. If the concern remains and the fault is not detected, GO to Symptom Chart to continue diagnostics.
  1. The self-diagnostic mode has 6 manual tests available:
    • Preset button 1 = ENTER DIAGNOSTICS. This test enters diagnostics from the speaker walk-around test. Metrics are available with SEL and ON buttons indicating time played in AM/FM, media, number of buttons pressed, etc.
    • Preset button 2 = EEPROM BLOCK STATUS. This test shows the validity of memory to calibrate the clock, and seek sensitivity.
    • Preset button 3 = EXIT DIAGNOSTICS.
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    • Preset button 5 = DISPLAY TEST. This test lights all the display segments for five seconds and then turns all segments off.
    • Preset button 6 = RAM CONTENTS READOUT. To enter these tests, press preset button 1 while in the speaker walk-around test, then the desired preset button.
  1. To exit the self-diagnostic mode, turn the audio unit or the ignition switch off.
  1. If the concern remains and the fault is not detected, GO to Symptom Chart to continue diagnostics.

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1. Search for the file ENG_F.SND sound on google or yahoo or any search engine.

2. Connect RM 700 to PC, and create folder name SOUND_EU on RM 700.

3. Copy the ENG_F.SND to SOUND_EU folder.

4. Disconnect RM 700 from PC.

5. Turn on RM 700, and go to Option, configuration, language, and choose English.

6. RM 700 will load sound file and turn off.

7. Turn on RM 700, if it keeps showing the initial screen, then connect the RM 700 to PC, and DELETE the ENG_F.SND from SOUND_EU. It should be OK after you disconnect RM 700 from PC and turn it on again.

GOOD LUCK!
NOTES: My screen indeed locked at first as covered in the last step, so expect that to happen. Don't worry if you never get to do step 5 and 6. Connecting the USB, deleting the SND file and restarting it works and the sound is back even without the file there.

This only fixes the Female voice along with the beeps and clicks. The unit goes silent again if you select the male voice but switching back to the female fixed that. I assume "_F" in the file name must mean female.

The display still shows "AFIJDEN...." or something like that instead of the word Exit or Entrance when exiting or entering the freeway. Voice is fine though. Anyone got a fix for that?

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