I replaced my photoconductor and now my printer won't print. The toner button and ! button flash.

Please make sure to reset the printers' pc count. Below are the steps.
1. open the front cover. Leave the printer powered on. 2. With the front cover open, press and hold the stop/cancel () button. 3. Eventually all of the lights will begin flashing, indicating that the photoconductor page count has reset. When you see this light sequence, let go of the button. 4. Close the front cover.
If you wish to confirm that the photoconductor page count has reset, print a menu settings page.

After installing a new cartridge and the blinking light is on Toner Low, it means that the photoconductor is almost full and should be replaced soon. Press and release the Continue button (green button) to clear the light sequence and continue processing the print job. If the light is still blinking, replace the photoconductor kit.

For further assistance, please call Lexmark Technical Support.

Hi,

1. Enter the printer's Configuration Menu. To do this:
2. Turn off the printer.
3. Open the front cover
   
4. Press and hold the Continue () button.
5. With the front cover open and the Continue button pressed down, power on the printer.
6. Hold the Continue button until all the lights cycle.
7. When just the Error light (!) is displayed, close the front cover. The top four lights of the operator panel should come on, indicating that the printer is in configuration mode.
   
8. Print the Configuration Settings page. To do this:
   
   • Press and hold the Continue () button until all of the lights flash. This page lists the functions within the Configuration Menu. The functions are the non·indented items listed along the left edge of the page (along the bottom as printed from printer). They are also unshaded.
     
     Save this page for possible later use.
     
9. Reset the photoconductor page count as follows:
10. Press and release the Cancel button () to move sequentially from one menu item to another. NOTE: If you get lost, you can press and hold the Cancel button to jump to home state (top four lights on).
11. Press and release the Cancel button until the Toner Low () light is the only light left on.
12. Press and hold the Continue button until all of the lights flash.
13. Then release the button. When the Toner Low light is once again the only light left on, the photoconductor page count should be reset to zero.
    
14. Return the printer to normal mode. To do this:
    
    • Power it off for five seconds and then turn it back on.
      
15. Print a menu settings page. To do this:
    
    • When the Ready () light is on, press the Continue button once. The Ready light will begin flashing and one or two pages will print out.
      
16. Check the photoconductor reading on the menu settings page. To do this:
17. Look for a section labeled Cartridge Information and locate the word Photoconductor under that heading.
18. Confirm that the photoconductor level reading is OK or close to 100%.
19. If the photoconductor reading is low, try printing 10 - 20 pages.
20. Print the menu settings page(s) again. Confirm that the photoconductor level reading is OK or close to 100%.
21. If the photoconductor reading is still low, refer to the Configuration Settings page you printed in Step 2.
22. Confirm that Reset Photoconductor Counter is listed on the page.
    Also confirm that the light sequence for the photoconductor counter is the Toner Low light.
    • If the light sequence is correct, try repeating this entire procedure again from the beginning to reset the counter once more.
    • If a different light sequence is listed for the photoconductor counter, repeat the procedure but this time, instead of stopping at the Toner Low light (Step 3.2), press the Cancel button until the operator panel shows the light sequence that corresponds to the one listed on the Configuration Settings page. Continue with the remainder of the procedure as before to reset the counter again.
23. If the photoconductor reading is still low after the page reset procedure has been performed twice, the printer may require service.

The light is second to the right is Toner Low. If ! and toner low displays a flashing light it means that the photoconductor kit is full and must be replaced. The printer will not print any more pages until the photoconductor kit is replaced.

Press and release Continue button to print a photoconductor kit instruction page. If the light is still blinking, replace the photoconductor kit.

For further assistance, please call Lexmark Technical Support.

The flashing toner light indicates that the photoconductor kit needs to be replaced.
Use this Lexmark Part# : 12A8302 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door (press button on left side).
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter to enable continued printing.

The printer has no way of knnowing that you have changed the Photoconductor Unit, unless you tell it (as there is not chip on the Photoconductor).

The Photconductor reset procedure is as follows.

Dell 1700
RESETTING DRUM PAGE COUNTER

1) Leave the power on, insert toner cartridge, and leave door open
2) Press the cancel button and hold till the leds flash
3) Release cancel button and close toner cartridge door

After replacing fysicalythe photoconductor/imagaging drum, leave the door open. Press and hold Cancel untl all lights flash in sequence to reset the printer. Close front cover.

Could be photoconductor at end of life.

You shoul still be able to do a printer test print (press the arrow button).

Look on the printed pagesfor Toner AND Photoconductor.

These show as OK when new or very low count, and 100% when fully used.

If the toner is showing as 100% when you've just replaced it, either the chip is faulty, the wrong one, or if the cartridge is a remanufactured one possibly nor been replaced.

1. Enter the printer's Configuration Menu. To do this:
2. Turn off the printer.
3. Open the front cover, as shown below.
   
   
   
   
   
4. Press and hold the Continue () button.
5. With the front cover open and the Continue button pressed down, power on the printer.
6. Hold the Continue button until all the lights cycle.
7. When just the Error light (!) is displayed, close the front cover. The top four lights of the operator panel should come on, indicating that the printer is in configuration mode.
   
8. Print the Configuration Settings page. To do this:
   
   • Press and hold the Continue () button until all of the lights flash. This page lists the functions within the Configuration Menu. The functions are the non·indented items listed along the left edge of the page (along the bottom as printed from printer). They are also unshaded.
     
     Save this page for possible later use.
     
9. Reset the photoconductor page count as follows:
10. Press and release the Cancel button () to move sequentially from one menu item to another. NOTE: If you get lost, you can press and hold the Cancel button to jump to home state (top four lights on).
11. Press and release the Cancel button until the Toner Low () light is the only light left on.
12. Press and hold the Continue button until all of the lights flash.
13. Then release the button. When the Toner Low light is once again the only light left on, the photoconductor page count should be reset to zero.
    
14. Return the printer to normal mode. To do this:
    
    • Power it off for five seconds and then turn it back on.
      
15. Print a menu settings page. To do this:
    
    • When the Ready () light is on, press the Continue button once. The Ready light will begin flashing and one or two pages will print out.
      
16. Check the photoconductor reading on the menu settings page. To do this:
17. Look for a section labeled Cartridge Information and locate the word Photoconductor under that heading.
18. Confirm that the photoconductor level reading is OK or close to 100%.
19. If the photoconductor reading is low, try printing 10 - 20 pages.
20. Print the menu settings page(s) again. Confirm that the photoconductor level reading is OK or close to 100%.
21. If the photoconductor reading is still low, refer to the Configuration Settings page you printed in Step 2.
22. Confirm that Reset Photoconductor Counter is listed on the page.
    Also confirm that the light sequence for the photoconductor counter is the Toner Low light.
    • If the light sequence is correct, try repeating this entire procedure again from the beginning to reset the counter once more.
    • If a different light sequence is listed for the photoconductor counter, repeat the procedure but this time, instead of stopping at the Toner Low light (Step 3.2), press the Cancel button until the operator panel shows the light sequence that corresponds to the one listed on the Configuration Settings page. Continue with the remainder of the procedure as before to reset the counter again.
23. If the photoconductor reading is still low after the page reset procedure has been performed twice, the printer may require service.

Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.

Thanks