I have a Sony Handycam DCR-HC-48 and the tape door won't close along with a 32.11 error code.....HELP

big problem with sony as you can see im a pro tech but had the same fault with mine. and it broke my heart 4 weeks old and sony dont give a dam ironicly a mate told me slam my fist under the bottom and it will close after hrs of trying to fix it i took his stupid advice and after many hits it closed and worked great for a few weeks

You may have to close the holding mechanism of where tape go in NOT the actual case.

Try this if you are tech savy, if not you may want to take it to a person to have it fixed or send it off to sony.

1. unplug camcorder AC cord
2. remove fat battery from back of camcorder
3. remove slim battery from under the LCD (it's the size of a nickle coin)
4. wait 2 minutes
5. plug AC into the camcorder
6. flip the camcorder into VTR mode
7. tape should automatically eject
Found at : http://www.camerahacker.com/Forums/DisplayComments.php?file=Video%20Camera/Sony/DCR-TRV350_tape_wont_eject_C.32.11.html

Tape mechanism problems can be quite complicated. This will require disassembling the camera to repair the tape mechanism and can be done fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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eu presizo de um cd de instalaçao da dcr h-23

I have a sony handycam DCR-HC26. After loading in the DV cassette tape and the tape cannot get loaded in and therefore I can't close the tape door. Please help.
Thanks

Check eject lever near battery, press it downward to open tape compartment, take out old tape and put new tape, close tape door and let it go inside by itself. Close tape compartment.

Below image will help you to locate eject button/ lever in DCR-HC18E camcorder.
Thanks.

Follow what they say

try to go here and download the driver or just look for your model and download on that link. install it to your pc.
http://www.sony-asia.com/support/download/1656/product/dcr-hc39e?site=hp_en_AP_i

try also here
http://download.css.ap.sony.com/consumer/IM/2584907131.pdf?p=1

CHARCOIS

Try removing the battery for a few seconds, and then re-inserting. This seems to reset something on my DCR-TRV20, and it starts closing properly.