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Do you know if windows media player recognized your device? if windows media player does, i would recommend you to format the device using windows media player...to format your device have it connected and open up WMP,click on the sync tab the your device will be listed on the left side..then all you have to do is right click and format the device..that should work..
Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)
you should try formating it. when you plug it into your computer...
go to my computer
right click on your mp3 player name under " devices with removable storage"
make sure nothing is checked.
and then press start. wait till its done, and it should work.
i can use some to..