I have Windows Vista in my PC ,When I connect my Sansa e260 MP3 player, It appears like connected, but almost instantly , it disconnect, and start over again... an never stays in connected status. I tried changed the USB port but nothing.
The weird point is that I have another Sansa MP3 player... m240, the small one, that is recognized by my PC.
Please help me to resolve this problem.
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I would place the e260 in MSC mode first, as Vista should support this Sansa. Unplug the player, then from the e260 do the following: go to Settings, then choose System Settings then USB Mode & select MSC. Next, connect the E260, Vista should now see the player properly.
Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
see if thers a firmware update for it do windows update run ccleaner tool get out junk in computer may clog it up go to ther web site and download ther latest software and updates cheak for firmware updates ok uuiseing usb 2.0 ports also
Did you check in Device Manager to see if the device has any errors listed?
With the device connected Right Click on Computer>Properties>Hardware Tab>Device Manager button.
Check for any red or yellow errors on the Sansa device. If there are errors, right click on it and select uninstall. Disconnect the device and then reconnect it to your computer.
If thats not it, do you have Administrator Rights on the PC? If not you will need to switch to Administrator account and follow the steps at the top.
You can add to this question for more assistance.
Best of Luck.