Hi! We have an Oki Data C5800 that we use with our Mac. When we go to print it says that the supplies are low and when we view the supply levels we see that the image drums are below the little grey bar. Our question is when do we change the drums? When it shows that the color is gone or when the color is to or past the little grey bar? In other words, is the little grey bar just a warning that the ink will be gone soon or that it is now ready to be changed?
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The thin lines are caused by a worn out drum. Remove each drum in turn and look at the surface. It maybe hard to see the scratches and if so then send solid blocks of the primary colours one at a time and that will prove which drum is at fault.
Am afraid the Power Surge (when the power came back on) has damaged the unit and there is no "Reset" to these printers. You would need to replace the control board but as its a power surge there is a reasonable chance that the power supply will have been damaged/weakened and this will lead to a shortened life span of the printer. I would throw it away and replace with new. sorry, ( I am not a salesman either)
Symptom: Unable to reach Printer from local network or Printer falling off network and needs to be rebooted before being able to print
Cause: NIC Firmware has issue with WINS Communication.
Resolution: Install OkiLAN8300e Firmware 4.06 (C5500/C5800) or 4.55 (C6100) update using Oki LPR Utility
Open the top cover. using a clean soft paper towel clean each othe glass vanes that hang down between the drums that are attached to the top cover. I use Alcohol, and a different paper towel for each vane.