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Re: Error Log Cannot store data of this size....
The document server portion of the copier not only has limitations to it but it has compatiblity problems with it as well when dealing with mulitiple pages. The SODIMM card could be set for 64mb on your copier and the buffer is too small to work with it. It doesn't work the same way as a fiery server does on todays copiers.
Ricoh tech support has told me there are three ways to use the scanner:
1) Scan to e-mail.
2) Scan to ftp server.
3) Scan to document server using a seperate PC as the server.
4) Scan to a local computer using Desktop Binder.
www.ricoh-usa.com has software to do 3 and 4. #1 can be setup by adding the smtp server to your copier in the file interface section by pressing the user tools/counter. You have to have the IP address to the smtp server in order to get it to work. You can contact your internet provider to get that.
Using the document on the copier is for temporary storage and isn't designed to handle big jobs to it as well. You can experience storage problems as well if your print server is full or you are storing faxes to the memory.
The memory can be updated to the copier as well. It can read a SO DIMM PC100 card up to 256 MB. It's an older memory module that they use on older notebook computers. You can get them at computer stores or get them through PNY.com.
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If the printer is connected via a network, try sending the file connected by USB cable only. This will eliminate possible network issues that are taking printer memory.
Appendix A Memory Allocation
Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off.
Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.
Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on.
Send permanent resources to the product only at the beginning of a print job and not while the product is printing.
Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages.
Try simply adding a printer. If you get an error when you select "add printer" then you may need to check your print spooler.
If there is no error when you select "add printer" then the driver is corrupt and you will need to uninstall and reinstall (make sure you are the admin).
The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer.
Clear pause printing
From the Windows Desktop, select Start , Settings , and Printers .
Right-click the HP LaserJet printer icon that is being used.
Select the Work Offline or Pause Printing option (if enabled) to remove the check.
Print the document again.
Establish parallel connection
Turn off the printer or remove the printer from the network.
Connect the printer to the PC using a parallel cable.
Power on the printer.
Print the document again.
If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver
After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing.
This is required with products installed on a USB port only.
Uninstall the USB printer driver.
Remove the HP folder and AIO folder from the hard drive.
Reinstall the USB printer driver.
This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode.
Hope this helps. Please rate my response. Thanks. Have a good day.
DNS errors then? can you map to the printer via hostname too? Are you sure you're not using SP3? When we upgraded to SP3, we had to use the new drivers. Try new drivers.Have you tried just rebuilding your print server? try sharing the printer off your computer in the data center and try t print to that. When you ping the data center from the user's computer... what is the delay?