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Canon DR-2050C - Duplex scanning

Hi

I have set the scanning side as Duplex but still it scans only one side. please let me know how to scan front and back side of a page using Duplex option?

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Mohan Sriraman

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Try and reinstall the driver software. IF you had scanned only one page and also had chosen multipage option, the second side will not be visible, unless you use a proper software that can display 2nd side.

S. Mohan

Posted on Sep 25, 2008

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Canon Dr2050C Duplex scanning reverse page all black


Check your brightness setting for backside. Ideally keep it automatic, else you can manually choose the right brightness.
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It is dust on the glass, clean it thoroughly. You will find it at the same location for all drawings and may get faded for lower brightness!
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Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.

Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.

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This has something to do the brightness chosen. In the manual mode, if you choose a dark output, the output will have tis area also; if you choose, lighter output, it will omit. In the auto scan mode, the scanner decides what is the best output.

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1 Answer

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If the line appears in the same location, it is definitely dust sticking to the glass. How thick is it? If it is thick, it may be because of an LED failed to glow, but this is etremely rare. If you are getting line in Duplex mode and not in simplex mode, it is on the second scanning module! Try cleaning with Isopropyl Alcohol (IPA). If you have been scanning old documents which tend to break like biscuit or get powdery, a speck can enter into the scanning area and create trouble.

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