HP OfficeJet 7310 All-In-One InkJet Printer Logo
Posted on Aug 18, 2008
Answered by a Fixya Expert

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Hp officejet 7310

When I turn on my printer, there is an error that says to close the document feeder cover. It is already closed. I have never used the document feeder ever.
Could the sensor for the document feeder cover be burned out or broken?
I can print but I can't make copies.
Is there any way that I can turn off the document feeder since I do not use it and still be able to make copies?
Please help.
Thank you.

  • Anonymous May 03, 2009

    I have the same error on a 7310ix, I fixed it a year ago by utilizing a deceleration event (dropping the damn thing 3 inches or so). It just showed up again, and I tried that--removed the wire from the PCB (there are four connectors which go into the pcb) which did nothing. There's a flange which appears to drop down into the sensor, but it's plastic, does not appear broken at all, and I don't see any particular optics on the sensor, which may be where the problem is...

    It is crazy hot when the wires are connected though (the motor), so I'm wondering if heat has damaged a component on the pcb?

    In theory I should be able to bridge the the pcb to force it to think it was closed...any thoughts?

    Irritating...

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  • Expert 79 Answers
  • Posted on Aug 18, 2008
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Better u disconect ur document feeder wire connection. and than try that.

2 Related Answers

Anonymous

  • 79 Answers
  • Posted on Aug 25, 2008

SOURCE: hp officejet 7310 document feeder cover

no my friend.. just opened back cover the wire connected in pcb just remove then reconnect. thats all..

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Anonymous

  • 105 Answers
  • Posted on Oct 05, 2008

SOURCE: document feeder appears broken in my HP officejet 7310

I'm sure this will solve your issue.
all the best.

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Clean the automatic document feeder (ADF)
If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
Remove all originals from the document feeder tray.
Open the ADF cover.
Lightly dampen a clean, soft, lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off the rollers and separator pad.

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Close the ADF cover.
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Open the ADF cover, and lift the ADF mechanism.
Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.


Gently clean the glass strip inside the ADF, and then thoroughly dry it to prevent spotting.
Lower the ADF mechanism, and close the ADF cover
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Keeps saying close document feeder cover when its not!! Is there a sensor somewhere that needs cleaning or something?? Or has it come to the end of its life???

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Now, this usually means taking the unit apart to find these switches. Make notes as to where screws go, take pictures as you go to see how to put it back together. Keep in mind these units are designed to be assembled easily, so just look for the places that snap together.
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no my friend.. just opened back cover the wire connected in pcb just remove then reconnect. thats all..
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