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Posted on Aug 18, 2008
Answered by a Fixya Expert

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Machine hot...screen says 'brew unit miss..'

Problem as above.
Desperate for a real coffee.
Please help.
Thanks
Jody McDonald

1 Answer

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  • Expert 515 Answers
  • Posted on Aug 18, 2008
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Joined: Jul 10, 2008
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Hi,

Try to take out the brewing unit and make sure you press down the "press" button, you will hear a click. Now put it back again and make sure you hear a click again.

Let me know if this work.
/Mirran

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Leak whenever I make a cup of coffee

Hi,

Please consider the following:

1. Descaling (Machine should be descaled every after 3 months, every 500 brews, every time the machine prompts you to do so..(whichever comes first)..)

2. Lubricate the brew unit / Clean the brew unit with running water

3. Run hot water through the nozzle / Run how water only through the spout (to check clogs)

~ if above mentioned are no good, contact the customer service for the nearest ASC
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No coffee coming out, just hot water

Two questions:
1- Is the coffee grounds wet or dry?
2- Does the spout drip water when the machine is just heating up?
If the grounds are dry then the brew chamber is not getting any water. Turn machine off, let it cool down, then remove brew unit. Behind the brew unit there is a white valve with 2 red o-rings(sometimes black), if you look closely there is a small lever between the o-rings, get a small screwdriver and gently lift lever and spring, if water came out then the problem is in the brew unit, unscrew the stainless steel screen which is under the large red O-ring on the brew unit and clean, also make sure the tube on the unit is clear.
If the hot water spout is not dripping when the machine is heating up then you're good.
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Saeco Royal

Hi Jody,

Nice to help you, hope you get your machine up and running soon:-)
Have a nice day
/Mirran
0helpful
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Saeco Royal

Hi Jody,

Contact Saeco Australia to see if they can help you.

Saeco Australia Pty Ltd

6/87 Newlands Road Reservoir
Victoria 3073
Australia
Tel.: +61 3 94624949
Fax: +61 3 94624955
E-mail: [email protected]

I hope you get your machine to work again.
Have a nice day
/Mirran
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