Question about Epson AcuLaser C2000 Printer

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C2000 printer problem

My Epson Aculaser C2000 printer always shows serv req 023

Posted by boy4550 on


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Try to clean up the optical sensor on the left hand side. You have to remove left cover and find optical sensor and clen it up.
That's it. Schoul work fine.

Posted on Aug 28, 2008



Serv req 023

Posted on Aug 28, 2008


Edgar Allan Pagayona

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E 023 (2-23) Toner cartridge rack malfunction

try reinstalling the toner cartridges and make sure they are locked in to place.

Posted on Aug 18, 2008

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My epson c2000 printer have a "service req e033"

Because the Epson AcuLaser Color 2000 was made for Latin America, there's not much information that I can give you concerning your Service Error Condition. All I can tell you is that the Service Request error # E033 is an Engine Related Service Call Error Message for OHP Detection Sensor Malfunction [abnormal condition]. Check to see if the windows on the OHP sensor are dirty and clean OHP sensor window and the OHP sensor reflective window. I'm sorry, but I can't even tell you where the OHP sensor is located, or anything else about it. If you cannot figure it out using your Owners Manual/Users Manual, you can always e-mail Epson Technical Support for possible help or advice, at

Mar 10, 2011 | Epson AcuLaser C2000 Printer

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I have this problem with epson C2000 printer error code EO22 sometimes appear. Can somebody knows this problem.

E022 is a transfer belt rotation error, if it is happening every now and again it is a sure sign that it is on the way out. Try cleaning the belt & sensor, it may just be waste toner blocking the infra red sensor or preventing it from reflecting from the silver timing mark on the belt.

Feb 18, 2009 | Epson AcuLaser C2000 Printer

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Jul 04, 2008 | Epson AcuLaser C2000 Printer

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Service Request/Error Code E022 is a malfunction of the transfer belt in its rotation. You can open the front cover and visually check. Pls try to remove the belt. There would be a small silver square on the edge, you can try cleaning this. If the cleaning works, well and good, if not, said belt must be replaced. Worst case scenario is a failed PWB-A Assembly (rarely).

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

May 31, 2008 | Epson AcuLaser C2000 Printer

1 Answer

My pinter

The E020 error refers to a 2nd BTR transfer roller control gap malfunction.
You can try opening door AB and then reseat the roller (with the green levers) located in the door that comes down. Failing this you will need
an engineer to resolve the issue

Feb 28, 2008 | Epson AcuLaser C2000 Printer

1 Answer


Look at at the posts on in one of the posts I found this link to the service manual for the C2000. You maight want to post it in the service manual section of for others to use. Good luck.

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Press and hold the four directional buttons as you turn on the power. Keep them held until the panel shows MAINTENANCE MODE. From here you will see the menu entry to reset the fuser counter

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