Hi, My Lenovo Z560 laptop has two problems. First the mute touch key is always on, though it is functioning like mute and unmute on touch nut LED is always on and the second touch key i.e. Smart fan noise control touch key is not working... Please suggest me what to do??

Anonymous Jun 07, 2011

Hi, thank u for ur reply... From doing what you have told, my one problem has been resolved. But still the mute touch key problem has not been solved. Plz help me regarding this.

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183 Answers

Welcome to FixYa

The softkey buttons on your system is controlled by the lenovo energy management driver software. Try reinstalling this. You can download it here

www.consumersupport.lenovo.com

Enter the serial number of your computer which is located on the bottom of the system. Look for the S/N number on a white sticker. Dowload and install lenovo energy management. Restart the system and check if that fixes the issue

Hope this helps

Posted on Jun 04, 2011

Anonymous Jun 07, 2011

Hi, Thanx for ur reply...
by doing what you have told, I've resolved the smart fan problem but the mute touch key is still having the same problem... Plz help me regarding this.
Savu Ionut Dec 14, 2013

Hello i have the same problem... do you resolve it?

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