This is likely an issue with a loose connection in the jack in your player. If it is still under warranty, then you should be able to get it repaired or replaced using your warranty. If it is not, and you are not VERY mechanically inclined ... you can take it to a professional to get it repaired ... but depending on the cost of the unit, you might just be better off buying a new one than paying to have it fixed. If you ARE very mechanically inclined, and the unit is no longer covered under warranty, you can check the jack's connections and fix the loose one (if one is loose) or try replacing the jack inside the MP3 player ... but this is not as easy as it sounds due to the small size of the circuit boards and their sensitivity to heat (you will probably have to use a soldering iron, which can easily overheat a circuit board if you are not REALLY good with it).
If paying to have the unit repaired is not going to be worth the cost, and your unit is no longer under warranty (so it doesn't matter if you break the player, considering that your only other option is to buy a new one anyway) then give the repair a shot yourself -- the only thing you have to loose is a broken MP3 player. Open the unit up and find the headphone jack. Use a voltmeter to check the connections from the jack to the circuit board -- if those connections are good, then you have a bad jack. Go to Radio Shack (or somewhere similar) and get a new jack that is exactly the same as the one that you have in your unit. Use a soldering iron to loosen the connections from the circuit board to the jack (to avoid overheating the board, only touch the soldering iron to the soldered joint for a second or two at a time until the solder holding the jack in place JUST melts enough to pull the connection apart. Then, after giving the unit a while to cool, install the new jack with the same technique. Hopefully, you can get the new jack installed without harming the other circuitry, and you should be good to go. If anything goes wrong, the unit will probably not function again ... so make sure that (unless you are used to doing this type of work) this is your LAST option before buying a new MP3 player. Of course ... if it works, you will have every reason to be proud of yourself for being able to do it (and you will have confirmed your skill with a soldering iron). Good luck!
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