Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

1 Answer

Kodak EASYSHARE 5500 will not print with black ink

Changed cartridge, installed new updated software, ran test page printing and calibration steps, cleaned cartridges, etc. No resolution found. The copier and scanner function work fine though black printes as gray. Any suggestions?

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Posted by terrillu on

  • 5 more comments 
  • salshop Aug 19, 2008

    Same as the previous - This printer sucks!

  • gizel46 Sep 20, 2008

    Same problem, thanks for the help

  • Anonymous Oct 17, 2008

    Same problem here too. Suggestion: Do not buy a Kodak printer.

  • nscholberg Dec 06, 2008

    I have replaced the ink, run maintenance (several times) - still no black.

  • jrafk Dec 08, 2008

    my5300 kodak will not print. changed both cartridges. will not copy either.

  • Anonymous Mar 23, 2014

    ESP 5250 will not center so I can install ink. I selected an option install ink and still not working. How do I update firmware or because I have this option is it already updating. After updating do I have to reinstall wifi

  • Anonymous Mar 24, 2014

    I installed new ink cartridges and now it will not print. What do I need to do?

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1 Answer

Matt D

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  • 96 Answers

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Posted on Aug 19, 2008

  • Dorothy Shaffer
    Dorothy Shaffer Apr 05, 2014

    Yes but it didn't work. Print still looks crappy still no blue or red.

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