Question about Creative Labs Zen V MP3 Player

1 Answer

Zen Xtra 40 GB

I have a Creative Nomad jukebox Zen Xtra 40GB . when I turn it on it goes to rebuilding the library for a loooong time and then then says firmware problem . How can I fix this Tried to update Creative Nomad Jukebox Zen Xtra with Plays For Sure Firmware. The upload was incomplete and now I'm stuck on the rescue screen and the computer says the player is not connected even though it is.

Posted by on

  • hedbangr Aug 17, 2008

    Creative Nomad Jukebox Zen Xtra stuck in Rescue Mode after trying Plays For Sure firmware upgrade

  • jhahn440 Sep 01, 2008

    Same problen here and all Creative wants to do is SELL me phone time with no promise that will fix it. I need to know where to get the firmware only and how to upload it.



×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 64 Answers

Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1

Posted on Oct 21, 2008

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Zen xtra firmware problem 40gb


use windows xp sp1, windows media player 9. plug device. wait for mtp display. reboot pc. un plug device then plug it again. upgrade media player to 10. that's it! enjoy!

Aug 07, 2011 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Manual for my nomad jukebox zen xtra 40gb v 1.03.02


thank you for using Fixya.com.

here is the site that you can use to download manual for your unit..
it will help you guide for all your question...


please don't forget to rate our answers.
thanks,

Feb 18, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Firmware problem


I have Creative Nomad Jukebox Zen Xtra 60GB.
I changed harddisc. "firmware problem"

Please help me.

Sep 04, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Nomad Jukebox Zen Xtra 30gb


i suspect you got a corrupt file when it shutdown and when it cleaned it up it took most of the songs with it.

Jan 10, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen Xtra 40 GB


http://us.creative.com/support/downloads/

and download the firmware for you version,.

Dec 26, 2007 | Creative Labs Zen V MP3 Player

3 Answers

Creative Nomad Jukebox Zen Xtra


First thing i would do is make sure your at the current firmware.

Dec 18, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

Not finding what you are looking for?
Creative Labs Zen V MP3 Player Logo

208 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

ThaMp3Doctor
ThaMp3Doctor

Level 3 Expert

8597 Answers

Ekse

Level 3 Expert

13434 Answers

Marvin
Marvin

Level 3 Expert

85222 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...