Freezer is cool but not cold. Ice cream is melted. lots of frost on the back wall of freezer. Amana BX21TL. I vacuumed coils after removing grate from front of refrig. 5 hours later, no change.

One possible problem is the frost free part of the freezer. There is a heating element attached to the cooling coils to melt the frost off of the coils periodically. We had the problem of a burned out heating element and then later a bad sensor. There should be a panel in back which covers the cooling coils, if removed you find solid frost or even solid ice your freezer cannot cool the refridge sufficiently. Let the freezer defrost also be sure the drain to the evaporator pan underneath is clear you may have to empty the pan for there may be more water coming out then what the pan can hold and have the heating element and/or sensor checked out.

then the thermostat must have gone bad.

did u replace it?

Hi,
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heatman101

your evaporator coil behind this frost on the wall is iced up and you cant blow cold air through solid ice,remove this panel and defrost the coil,then check the defrost heating element below the coil,the defrost thermostat located on the coil or the defrost timer itself for being defective

Hi,

All the cooling coils for this model are in the freezer section. There is a fan down there behind the back wall on the top. This fan directs air up to the fresh food section.

Check the temperature of the freezer you can do this by inspecting the ice cream, if the ice cream is soft you are above 5 degrees F. If you have a good cold freezer then the problem is with air flow, the evaporator fan that I spoke of could be bad).

If your freezer temperature is not as cold as it should be you may have a defrost problem, look for any signs of frost build up on the back wall of the freezer section, if you see frost you will most likely need to put in a new control.

If the freezer temperature is warmer than normal and you do not have frost you may have a sealed system leak, this will require a technician for sure.

Defrost system failure.

Defrost system: Freezer fan, Defrost timer, Heater, Thermostat. If any one of these are bad the coils in the freezer will get clogged with ice and not allow the cold air to circulate over to the ref. side.

Ice/frost build up on the back wall of the freezer is an indication of this problem. You can manually defrost with a hair dryer which will give you a couple of days before it starts iceing up again. Remember, the ice you see on the back wall is just the tip of the iceburg, there is a lot more on the coils behind that wall.

is it a frostfree type?

how is the freezer side check theese and get back to me hold the rating till we are done is the freezer fan running as the freezer cools both sides is there heavy frost on the back wall of the freezer down toward the bottom is the compressor running is the fan that cools the compressor running are the coils underneath the unit clean is the ice cream to soft milk too warm

Same problem here with an Amana refrigerator with the freezer on the bottom. I removed the back panels and vacuumed dust and cat hair out. The back panel in the freezer was frosted over with ice on the bottom. I removed the shelves and food and used a hairdryer to loosen the panel. The ice maker made it harder to remove the plastic panel so I pulled it back and saw the cooling fins frozen solid. I used the hairdryer to melt the ice and a shop vacuum to collect the water. It works like new again.

the coil is frosted over and no air is being pushed to the fridge it may clear up after a few defrost cycles or remove the food from the freezer and allow it to thaw completely (12hrs) the ice behind the back wall takes a long time to thoroughly melt or you will have soild ice instead of frost and then it will never thaw soild ice.