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Re: I have a " My Passport Essential Ultra-portable
Your portable harddisk is not working because the hardisk inside is bad or damage, try to change the hardisk inside. it also happen to me and when i chage the hardisk it works.
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A bit vague.Can you be more specific.To give an informed solution I need more information. Factory settings? Formatting the drive will remove all the data from the drive, Is that what you mean by"FACTORY SETTINGS"?
I would return the Western Digital Passport Essential SE back to were you purchased it. Exchange it or get your money back. It is defective sounds like.
Try plugging it into a high speed usb port, formating it with the size of your files in mind, so for instance if you have lots of big files, raise the allocation file size and visa versa, otherwise buy a faster one.
Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC... In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem .. So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me .. Samer.F
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