Hi there,
You have mentioned that your computer works in safemode. This means that there are programs that starts up with windows that is causing this problem. In safemode, click start then run. In the run box type msconfig then click ok. At the startup tab you will see the programs that starts up with xp. Try disabling some or all of them (trial and error) to check which software gives you this problem.
Thank' s but it did not fix the problem. In Safe mode i click the start button, click run and type sysdm.cpl and in advance tab in the system failure area i uncheck" Automatically Restart. Then when the PC crash i reacive a stop error message that reads like this:
Stop: c00002la [fatal system error}
The windows Subsystem System process terminated unexpectedly
with a status of 0xc0000005 (ox7c91o1b3 0x00c7ed04)
The system has been Shut down
Beginning dump of Physical memory
Physical memory dump complete
Contact your system administrator or tecnicol support group
for further assistence Hope you could help me thank's
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