Apple iPhone (16 GB) Smartphone Logo
Posted on Jun 01, 2011
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I had an iphone,a relative gave it to me from US..i deleted all the media and data in it,now i cant open it.it was displayed on the screen a figure of an apple with a working bar..is my iphone damaged already?how will i open it back?thanks

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Stephen Goldberg

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  • Expert 57 Answers
  • Posted on Jun 01, 2011
Stephen Goldberg
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You need to put your iPhone into recovery mode. To do this:
Press and hold both the "power" and "home" buttons until the phone turns off.
Once the phone is off and the screen goes black, release the power button while continuing to hold down the home button.
Hold the home button for approximately 10-15 seconds and you should see the screen come on with an image directing you to plug your iPhone into your computer.

Your phone is now in recovery mode. iTunes will detect the phone's status and reformat it so that it will once again work properly.

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