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Remove the Battery from the Camera then press and hold the power button for 30 seconds. Then, reinsert the Battery pack and turn on the Camera and reset it to the original factory settings by selecting the "Initialize" option under Setup1.
If the issue persists then service will be required.
i'm no expert by any means; but I wonder if it could be as simple as the reflective screening on the inside comming loose. I have a 65" and I took it apart to clean it. The reflective screening looked to me like it could be a weak point. Just a thought.
Try this to isolate the problem.
Switch on the camera in auto and put it into full optical zoom. Now turn the camera to face you and angle it so that you can see into the lens without reflection. On full zoom the internal lens will be right up to the outer lens. Now press the button to take a picture. You should be able to see the shutter cover the inside lens and then open again. Did it completely cover the lens? It should do. If not then you will get an over exposed picture or a picture with lines across it.
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