I have had a GoGear for a while and those things have horrible firmware and are very fragile. I have experienced the same issue myself, so I suggest leaving it plugged in for several hours no matter what the screen says to try and let it charge. It should charge up. If not, try charging via a usb wall charger, which should allow usage of the player while it charges.
Testimonial: "Thanks, that is a good start to try and solve the issue. "
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