Question about Computers & Internet
Let's try obtaining new software from the manufacturers site. I don;t know the brand of the all-in-one, so just to locate their website by searching using a search engine. Then go to downloads and enter your information (model# and op system and language) and download a new driver in english.
Do it this way:
Uninstall your software if there is anything there on the control panel/install&unistall
Turn off and disconnect your printer
Locate the site and the correct download
Go to toolbar.tools.internet options.general tab.and delete all your cookies
Turn off all running programs including your virus control (you can do this buy clicking on the little icons in the lower right corner. turn off everything you can.)
Download the file and save it to your desktop
Click on the file and install it. Follow the instructions exactly.
If it has not told you to connect your printer, do so now
Restart your computer
Good luck I hope this solution works for you. Please rate me if it does and if it doesn't get back to me. Thank you for using Fix YA
Posted on Aug 17, 2008
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