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There is a heavy film on my dishes. I have a rinse in it but I don't think it is being used and I use Cascade gel to wash them?

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A heavy film can be the product of bad water conditions, bad cleaning action from the machine, incorrect/inadequate chemistry, and even water temps being too low.
Start by washing some of the dishes by hand to determine if the film can be removed. Use a quality detergent and some elbow grease. If film can be removed, test the machine for proper washing action. I like to do this by coating the inside of several glasses with mayonaise and placing them strategically throughout the machine. Run a cycle and ensure ALL mayonaise is removed. Is mayo removed? If no, check for plugged wash arm jets or screens. If yes, check for good water temps. 120F or higher is best, depending on machine type/model.
If machine is good and film is removed by hand, then you either have a water problem (water hardness, TDS, etc), a temp issue (raise temps above 120F), or a procedural issue (improper loading of wares, inadequate/insufficient detergent, too much food soil entering dishmachine).
Hope this helps,
Kermit

Posted on Aug 19, 2008

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1 Answer

How do you eliminate the film on glassware after washed in dishwasher ?


Your heater may not be working properly. It is used to heat the water during the main wash as well as dry the dishes at the end. But don't under-estimate the importance of using the right detergent. Some discount detergents (especially liguids or gels) don't work very good. Stick with Cascade or Finish powders or those All-In-One tablets by Finish corporation (the ones with the little red "power ball"), or the new tablets put out by Cascade called "Platinum". In our repair business and experience, we find those work best.

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I have a Whirlpool Gold dishwasher and had the same trouble. I found the solution. Fill the detergent dispenser to the top with Cascade Complete liquid gel - it is in a green bottle, then put a half a cup of white vinegar in the bottom of the tub before you start the dishwasher. I have tried them all and Cascade Complete Gel works best. Don't use powder. It really builds-up on my dishes and only the gel keeps the film off my dishes.

I also add Jet Dry in the rinse-aid dispenser but I have a friend who use vinegar in that too. The dishes come out sparkling clean with no film or white build-up. If they still are filmy after three washes using this method, then you may have some build-up in the dishwasher and you can put a cup or two of white vinegar in the bottom - with no detergent or dishes and wash and rinse well. That helps get rid of build-up.

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The dishes come out with a white film on them. they are not clean clear dishes, the bowls and glasses have a film. I was using cascade dry soap switched to liquid soap still have the problem. what can I do...


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THE glassses inside is where you see it the most like not rinsing right i have looked at the holes on the sprayers cleaned them there is rinse liquid so thats ok but it still has the entire dishwasher has...


We had the same problem and finally found a solution that has worked for us for many years. We found using dry powder detergents didn't work for us. They left a white film and scratched our glasses after years of use. We switched to Cascade All in One Gel and it stopped most of the film. Don't fill up the pre-wash with any detergent, if you have that option, just use the gel in the wash section and you don't need a lot. We fill it up to the lowest line and it cleans REALLY well, or what would be about 3 tablespoons or so. Next we use Jet Dry in the rinse dispenser and set it up to at least medium or 4 or 5 if you have a selection for your rinse dispenser. Next we put 1/2 cup of white vinegar in our dishwasher every time we wash. We pour it in the bottom right before we wash. We have been doing this for 9 years in our old dishwasher and a year in our newer one and have never had any trouble doing this. It leaves our dishes sparkling clean and the glasses aren't scratchy anymore. Make sure any trap down on the bottom of the dishwasher isn't stopped up too and once a month keep those spray holes cleared of any gunk by using a toothpick to clear any holes out of any gunk. Lastly, don't overload the dishwasher and make sure there is space between each dish and position all plates toward the center. Hope this helps. It has made our lives MUCH easier!

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Hi, We have a new whirlpool dishwasher type no. 575-0. GU2275X TVQO. We have not been able to get clean dishes since purchase. Water is hot, everything seems to be operating smoothly. Use the...


I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.

If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.

Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!

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2 Answers

White film on dishes/not rinsing properly?


Buy a name brand powder (like Electrosol or Cascade) and use less than full in the dispenser cup.
Do not use gel or tablet, ever.
Final option: (the perfect fix, expensive, but worth it... install a whole house water softener and cut the use amount of detergent in half that you use in both your dishwasher and clothes washer. You will love it.
If problems continue, have the heating element checked/replaced. When it fails, you will always get film/residue on dishes, especially your glassware, even if your water heater is set to the proper temp of 120 degrees.
Good Luck!

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Switch your detergent to Cascade powder. Then use Dishwasher Magic (or something similar) to remove the lime/scale build up and to clean out your pump. 

SG

Mar 27, 2009 | Whirlpool Dishwashers

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