Question about HP Photosmart C6180 All-In-One InkJet Printer

2 Answers

Printer wont print

Wont print has come up with the following Ink system has failed, Unable to copy receive faxes, or print

Posted by karenjaxon on

  • karenjaxon Aug 17, 2008

    the yellow ink ran out which I have replaced with a new one. the only other thing the message says is to turn the printer off, which I have done but it still wont print once on again.

  • karenjaxon Aug 17, 2008

    the yellow ink ran out which I have replaced with a new one. the only other thing the message says is to turn the printer off, which I have done but it still wont print once on again.

×

Ad

2 Answers

Louie Role

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi,

For an HP C6180,the standard procedure for most errors would be:

  • unplugging it;
  • taking out the ink cartridges;
  • starting the whole thing up; and
  • reinstalling.
If none of the above works, pls try:
  • Press and hold the “*” key;
  • Press the “#” key and release both keys;
  • Display should say “Enter Special Key Combo” ;
  • Press and release in sequence the “1”, “2” and “3” buttons;
  • screen says "support" R0631M;
  • Press and release the right arrow button until the display says “System Configuration Menu”;
  • Press and release the “OK” button;
  • Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”;
  • Press and release the “OK” button;
  • Display should say “Hardware failure status: Clear;
  • Press OK to clear”;
  • Press and release the “OK” Button;
  • Message changes to “Hardware failure status Cleared;
  • Press Cancel to continue”;
  • Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE;
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet;
  • Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer;
  • Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
  • CustomerName: made a buncha noise, and it didn't print a diagnostic page;
  • print a self test page to check the functionality of the printer;
  • Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
This was originally posted here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 17, 2008

Ad

dewan nafees ahmed

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,894 Answers

What ink has failed?
please tell the exact error message

Posted on Aug 17, 2008

Ad

5 Related Answers

IB4G2008

Patrick Michaels

  • 3587 Answers

SOURCE: I have a Ink System Failure.

ahhh..not too cool..check here for fresh drivers as step one..

Posted on Mar 02, 2008

leethedeuce

Lee A.

  • 4472 Answers

SOURCE: hp photosmart 3313 all in one

If you are getting inksystem failure along with Error 0xc18a0106 then contact HP support. If you need their contact info I can give it to you.
Thanks,
Lee

Posted on Jun 17, 2008

Roop1980

Roopesh S

  • 228 Answers

SOURCE: Ink System Failure (Error 0xc05d1381)

To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
If the issue has not been resolved, contact HP to review these troubleshooting steps and evaluate if the product needs to be serviced.

Posted on Apr 11, 2009

Buddy Mcsparrin

  • 1684 Answers

SOURCE: Ink System has failed

Hello,

The ink system failure is caused by air in your ink feed lines. We have a step by step repair guide posted on our web site at: www.ccl-la.com Look in the printer repair section. You should be back printing in less than 10 minutes.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
[email protected]

Posted on Nov 11, 2009

Testimonial: "Thank you so much! Your step by step solution worked perfectly and got me up and running again. Fantastic assistance and prompt response time. "

KIRAN KAUSHIK

  • 366 Answers

SOURCE: cannot print

Try the following steps to remove HP Printer Error Code 0xc18a0001 :

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Posted on Jul 22, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Ink system failure


I have a message on my printer
Ink System Failure
ink system has failed -unable to copy, receive faxes,or print.
Refer to printer documentation
error Oxc19a0107

Feb 10, 2011 | HP Photosmart 3310 Printer

1 Answer

I have a message on my printer Ink System Failure ink system has failed -unable to copy, receive faxes,or print. Refer to printer documentation error Oxc19a0002


Hi
Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

Jan 06, 2011 | HP Photosmart 3310 Printer

1 Answer

Ink system has failed. Unable to copy, receive


normally in this scenario the whole printer needs to be replaced..

Oct 22, 2009 | HP Photosmart 3310 Printer

1 Answer

Printer won't print


Try this Issue When trying to copy, print, or receive a fax, the following error message appears on the product control panel display. Ink System Failure. Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: 0xc19aYYYY NOTE: The Y in the error message represents any digit, 0 - 9, or any character, A - F. Solution To resolve the issue, use the following steps. Step one: Remove the cartridges Make sure that the product is turned on and then disconnect the USB cable from the back of the product. Open the product cover and remove the cartridges. Close the cover and wait for a message to insert the cartridges to appear on the control panel display. Disconnect the power cord from the back of the product. Disconnect the power cord from the wall outlet and wait for one minute. Step two: Reinstall the cartridges Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on. Open the product cover and reinstall the cartridges. Close the cover and print a calibration page, if prompted. Print a self test report to make sure that the product can print. Reconnect the USB cable between the product and the computer. Try to print a document from an application on the computer.

Jun 08, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I have a Ink System Failure.


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Dec 20, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Office Equipment & Supplies

4 Answers

Ink system has failed


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 18, 2008 | HP Photosmart C6100 All-In-One Printer

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Ekse

Level 3 Expert

13434 Answers

efs_perpends
efs_perpends

Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6099 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...