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There is indeed a battery inside it, but if you can see the laser, then it normally has enough power. Did you try pressing the PAIR button on the bottom of it? You can also try pulling out the receiver unit from the USB socket and reinsert it.
Just to clarify, this is a wireless optical mouse, right? Please try the steps below:
1. Use fresh batteries. 2. Make sure that the mouse is turned on. 3. Check if there's a connect button on the wireless receiver and underneath the mouse. If there is, try holding down the two connect buttons at the same time for five seconds and then release them both. 4. Try moving the mouse. 5. Make sure that there are no possible wireless interference between the wireless receiver and mouse like the base of a cordless phone, cell phone etc.
If same problem occur after doing the steps below, then you may want to contact the manufacturer for RMA. This Microsoft 4000 has a three year limited warranty.
I would have suggested opening up your old mouse and cleaning the right click button first.
Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.
I've used a microsoft optical deskpro setup for years. My keyboard & mouse both work perfectly with the receiver about 3 feet away on the opposite side of my desk. Neither is directly in front of the receiver and it has not been a problem. You can see the options at the microsoft website. Hope this helps & please remember to rate my answer. Thanks.
Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud
I have a Microsoft wireless optical mouse 3000. There is a silver button on the end of the mouse that usually faces you when using the mouse. Press that silver button- while holding the button in, use your fingernail or something to help with gently lifting the main panel on the top part of the mouse. Lift up on the end of the panel that is closest to the silver button. The panel comes entirely off, revealing the inset battery. It took me a while to figure it out since I installed the first battery.. it has lasted over a year. Hope this helps with yours. Have a blessed day!