Garmin GPSMAP 492 GPS Receiver Logo

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Posted on May 31, 2011

Garmin gpsmap 492 no satellite signal tried new antenna but it takes for ever to get a signal when i boot it up it says connected device none found

5 Related Answers

A

Anonymous

  • Posted on Jun 07, 2008

SOURCE: No Reception with Garmin Quest

Hello, I currently own a Garmin quest myself, and some time ago I had some strange problems myself, I am a electronics technician, and I do have a work around for you. I will explain the problems and a cure for you to try, none of the work arounds depend on any parts to be removed.

1. NO RECEIVING SATELLITE TELEMETRY. I beleieve this could be due to a number of reasons, but more so at sometime corrupted telemetry was the problem to fix this,
a turn GPS on when booted (initialised)
b. depress menu
select settings
select Time Setup
when in Time Setup depress MENU
Select SET DATE
Depress OK button
Depress OK button again on the numberic keypad that appears on the screen (DONE)
what this seems to do is resets the internal date/time clock and the unit starts to work again.
the Second workaround is this but takes hours to perform.

Simply turn the Guest on and allow the battery to fully discharge, usually this works to TOTALLY flush the Memory again, but on my unit I have to setup all the maps again, this is easy to perform, but just takes time. I hope this helps you.
phil

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Ron Chinnery

  • 52 Answers
  • Posted on Jul 18, 2008

SOURCE: Garmin 760 : no satellite

Have you tried performing a full Reset? Slide the Power key to the LEFT, and hold for at least 8 seconds. Then turn the nuvi back on while outside in clear view of sky. It should take < 1 minute to calculate a position.

If not, you may have a defective unit in need of repair.

Anonymous

  • 7 Answers
  • Posted on Dec 13, 2008

SOURCE: Garmin GPSmap 76 not acquiring satellites

I had the same problem? GPSmap76S was hung up trying to AutoLocate. It just couldn’t find itself, and it just stopped working all of a sudden one day, while I was traveling. I spoke with Garmin about the problem, and they advised me of an ongoing problem with WAAS. I was told that I should "Disable" WAAS, because the signal from the WAAS satellites had been changed by the government, and Garmin had not yet put out a software update to address the problem, on the 76 units, anyway. Also said that an update "should" come out, in the future, however, no commitment or promise on that. Evidently, once your unit hits one of the WAAS signals, it scrambles up the receiver in the GPS, because mine sure went crazy. The support guy also said, that if this did not correct the problem, I might also want to try a "Master Reset". So here’s what happened.
I disabled WAAS, but this did not correct the problem. The unit was still lost out there somewhere, trying to AutoLocate, so I ended up doing the “Master Reset”. Please read up on this procedure before trying it, and understand that you “will loose” any settings that you might have made to the GPS, along with all waypoints, routes, tracks, etc., however, my maps actually remained in tact? This procedure will actually set the unit back, just as it was when it originally came from the factory. Once completed, you will then have to allow the unit to initialize it's self again, just as you did when the unit was new. If you have forgotten about doing that, it simply means that you need to set the unit outdoors and leave it “on” for a while (15 – 20 minutes), until it actually AutoLocates it’s self, or locks in on your current position. Once this is done, re-do your setting preferences, back to the way you had them before the Master Reset. At the very least, you’ll have to re-set it to the correct time zone, and tell it about daylight savings time. Note: It’s a very good idea to go thru first, and jot down your page settings and main menu settings, before doing this procedure, or the screens may not look familiar to you, once the unit resets. You think you’ll remember them all, but you won’t. But whatever, once you have done the “Reset” and “Initialization”, you must now hook the GPS up to the computer and reload your waypoints, routes, etc, back to the GPS. You did have them saved on your computer, didn’t you? Hope so… If so, you should now be good to go…………….
My unit now works like a champ, good as new, just not as accurate, due to WAAS being turned off. I still don't know if the WAAS issue, was part of the problem or not, but I do know that the Master Reset got the unit back to working immediately, allowing it to locate itself almost instantly. What a relief…………..it’s a little work, but it takes much less time than it took you to read this post…………..
Hey, when all else fails, call Garmin 1-800-800-1020. They are good guys and willing to help, in fact, I would advise you to call them before you do anything, so you can describe to them, exactly what your unit is doing. I am only relating my situation and what happened to me. Your situation may be different…….

Anonymous

  • 7 Answers
  • Posted on Dec 13, 2008

SOURCE: My Garmin GPSMAP 76S will no longer accquire any satellites

I had the same problem? GPSmap76S was hung up trying to AutoLocate. It just couldn’t find itself, and it just stopped working all of a sudden one day, while I was traveling. I spoke with Garmin about the problem, and they advised me of an ongoing problem with WAAS. I was told that I should "Disable" WAAS, because the signal from the WAAS satellites had been changed by the government, and Garmin had not yet put out a software update to address the problem, on the 76 units, anyway. Also said that an update "should" come out, in the future, however, no commitment or promise on that. Evidently, once your unit hits one of the WAAS signals, it scrambles up the receiver in the GPS, because mine sure went crazy. The support guy also said, that if this did not correct the problem, I might also want to try a "Master Reset". So here’s what happened.
I disabled WAAS, but this did not correct the problem. The unit was still lost out there somewhere, trying to AutoLocate, so I ended up doing the “Master Reset”. Please read up on this procedure before trying it, and understand that you “will loose” any settings that you might have made to the GPS, along with all waypoints, routes, tracks, etc., however, my maps actually remained in tact? This procedure will actually set the unit back, just as it was when it originally came from the factory. Once completed, you will then have to allow the unit to initialize it's self again, just as you did when the unit was new. If you have forgotten about doing that, it simply means that you need to set the unit outdoors and leave it “on” for a while (15 – 20 minutes), until it actually AutoLocates it’s self, or locks in on your current position. Once this is done, re-do your setting preferences, back to the way you had them before the Master Reset. At the very least, you’ll have to re-set it to the correct time zone, and tell it about daylight savings time. Note: It’s a very good idea to go thru first, and jot down your page settings and main menu settings, before doing this procedure, or the screens may not look familiar to you, once the unit resets. You think you’ll remember them all, but you won’t. But whatever, once you have done the “Reset” and “Initialization”, you must now hook the GPS up to the computer and reload your waypoints, routes, etc, back to the GPS. You did have them saved on your computer, didn’t you? Hope so… If so, you should now be good to go…………….
My unit now works like a champ, good as new, just not as accurate, due to WAAS being turned off. I still don't know if the WAAS issue, was part of the problem or not, but I do know that the Master Reset got the unit back to working immediately, allowing it to locate itself almost instantly. What a relief…………..it’s a little work, but it takes much less time than it took you to read this post…………..
Hey, when all else fails, call Garmin 1-800-800-1020. They are good guys and willing to help, in fact, I would advise you to call them before you do anything, so you can describe to them, exactly what your unit is doing. I am only relating my situation and what happened to me. Your situation may be different……. .

Anonymous

  • 7 Answers
  • Posted on Dec 14, 2008

SOURCE: Garmin GPSmap 76 locks up

Does the screen go blank with a faint vertical line (top to bottom)? If so, I had the same problem (blank screen, vertical line). After speaking with Garmin, I was told to make sure I was using the latest software version, and to turn off the WAAS function. Disable it for now, because the WAAS signal, coming from the satellite, has changed, and Garmin has not yet published a remedy to correct this problem. A fix should be out in a software update, sometime in the future, hopefully. I also did the software update, to the latest version 4.0. The unit performs perfectly now, however, the accuracy is not quite as good, due to the lack of WAAS. Good Luck!!

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