My screen is cracked

To activate the shuffle feature:
1. Go into the Settings > Play Mode > Rand Folder.
2. Go back to the menu.
3. Turn off your player, (with the slider on the side, not the middle button.)
4. Turn it back on, and hold down the middle button. The screen will turn off.
5. Hold the middle button down again, and shuffle should work.

Your music has likely been put on shuffle. Look on the screen while songs are playing. You will see two crossed arrows or the word shuffle or random. Check playback options and see if random or shuffle option has been turned on. Sometimes the program you use to put songs on the MP3 player will activate this option if the program's playlist is on shuffle.

then dont put it in shuffle mode or buy new one

Ah. This is pretty common. The mp3 player will sometimes just put songs you uploaded into your mp3 in a totally random order. Or maybe you have the Shuffle Function on. =P

1. Plug your Kix MP3 player into the USB port. 2. In Windows, open File Explorer (right-click Start, select Explore). 3. In File Explorer, open Insignia KIX, Fixed Storage, Music. 4. Select and delete any undesired songs and/or folders, except the Music folder.

You can only shuffle songs through the mp3 player
loading them onto the mp3 randomly doesnt effect the order they
play in.

Since you cannot see what you are doing on the screen, I will tell you what buttons to push to un-shuffle your songs. Press the buttons in the exact order I tell you. Ok. Turn off the mp3 player, then turn it back on. Press the little menu button. Push the left arrow button once. Press the play button 3 times slowly. You are now in the menu that gives you the following options to unshuffle your music:
1. Off
2. Repeat single Track
3. Shuffle/No Repeat
4. Repeat all Tracks
5. Repeat all With Shuffle

I'm guessing that you may have to push the down arrow once or the up arrow once. This should select the Repeat all Tracks option. After scrolling up or down one time, press the play button once, then the menu button twice. Now push play to start your music. If this does not work, you can set your player back to the default settings by pushing the menu button once, pushing left arrow once, hit the play button. Scroll down 5 times, hit the play button, and push down 3 times. Be careful, because if you do not push the down arrow THREE times, you might accidentally select the option of erasing the memory.Once you push down 3 times and hit the play button, push down once more to select Yes of reseting your player back to it's original settings. This should help you out.

Hey vc_dan,

You should be able to download a copy of the owner's manual by visiting the following link through Insignia's website:

http://www.insignia-products.com/skins/skin_1/Topics/Documents/07-328%20NS-4V24%20&%20NS-8V24_web.pdf

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

well when you add songs to your mp3 player it will auto shuffle just go to your settings and go to music click that and it should go back to ABC order

The shuffle feature shuffles songs randomly - no way to change the order.

On the Sansa Clip, you have to make the changes to the song order in Windows Media Player first, before you transfer the playlist to the Sansa, using the advanced tag editor function; change the track number. If you have already transferred the song(s) over to the Sansa, you must delete the songs on the Sansa first, or else it will not accept the playlist transfer with the new track order. You can always go back and change the track numbers that are stored in your WMP library after you have transferred the playlist to the Sansa.

-Tha Mp3 Doctor