IPod Shuffles 2nd Generation Keeps Freezing after 20 minutes
As my subject line indicates, I own 2 Shuffles (both 2nd Generation) and they have both frozen. I was able to 'restore' one of them 3 times now, but after 20 minutes of play time, it freezes again. Now, I am unable to restore anymore. I have tried everything, including letting the stored battery run down in order to try and fix. I think this product is very unstable as compared to my Nano which has no problems. But I enjoy the convenience at the gym of clipping the Shuffle. I found out that if I return to the corporate HQ that it will cost more than to replace with the same. Any suggestions on how to really unfreeze and keep unfrozen? Pls. and Thx.
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On October 26, 2006, Apple released an iPod Shuffle Reset Utility that corrected this problem for some owners of first-generation iPod Shuffles Then, in March 2007, an updated iPod Reset Utility was released which can also address similar problems with second-generation iPod Shuffles.
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The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3 The reset utility will fix the following issues. 1. The iPod won't play music and can't be restored using iTunes 2. iTunes won't see the iPod but you can see it under "My Computer" in windows or under Apple System Profiler on a Mac. 3. iPod shuffle (1st Generation) is identified as a device in "Recovery mode." iPod shuffle (2nd Generation) is identified as a "USB DFU device."
You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it. System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista. Download the file for the program here: MAC http://www.apple.com/support/downloads/ipodresetutility102formac.html Windows http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!
Slide the hold button on and then off. Press and hold the center of the click wheel and the menu button at the same time until it resets. It will take about 30 seconds to reboot and it should work. If it doesn't try returning it (if possible). 2nd generation nanos seem to have a problem where they freeze after a sync and need reset like this.