Question about Dell Dimension 8300 PC Desktop

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New Motherboard=no printer

Hi-I'm not a guru but just replaced my old motherboard after the capacitors burned out. Everything is working well with the exception of my printer. I have a HP psc 2355 that worked just fine before the motherboard replacement. When I put in the disk, it says the printer is already installed but it is not in my control panel or list of installed printers. Upon installation, it also says it can't "find" the printer. I have moved it to different USB ports but it still doesn't find it. I am using a wireless mouse that uses the same USB ports just fine so don't think it's a port issue. I've put in the driver disk from the new motherboard and run the DX but it says that it's all there. Can anyone help? I've got some pictures to print! Thanks!

Posted by MomRocks on

  • MomRocks Aug 17, 2008

    I tried them before but just spent the whole afternoon trying it again because I had just finished doing a complete uninstall this morning. It took forever and after reboot, it does not show the printer in my computer. Should I try a system restore? If so, will it even do one with the motherboard just being replaced? Thank you!!

  • Anonymous May 11, 2010

    Have you tried newer drivers on this page?



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Hi I am back again. I wanted to see if you reformatted your computer after you installed your new motherboard. If you did not , you had better do so, because installing a new motherboard and not formatting your computer first can cause a lot of problems and cause the activation status of Windows to quickly get lost.

Did the motherboard you replace come from a brand name computer? If it did , it most likely came with its own version of Windows and it is tied to the motherboard meaning you will have to buy a new license for your new motherboard. OEM software is tied to the original BIOS it was activated on at the time and is non transferable to a new motherboard. You can plea to Microsoft all you want but they wont budge :)

Posted on Aug 17, 2008


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