An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: scanner test keeps failing
Did ou do a clean download and install ( meaning did you turn off all running programs including your virus.firewall software while downloading and installing)? If you did not the file may be corrupted.
You will need to turn off and unplug the scanner
Uninstall what is there
Start over with a Clean download and install ( Be absolutely sure you are downloading the correct driver for your scanner and Op sys.)
Also go to toolbar>tools>internet options>general tab> and delete your cookies before you download.
This should do it, if it does not, please let me know.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you can't get the generic WIA (or TWAIN, depending on the scanner) driver to work, you have an alternative option since you have Win7 Pro. Download and install the XP Mode from Microsoft (it takes downloading two items). Install the scanner to the virtual computer that you have created. You may need to save images to external media to share them between the "two" computers.
(I assume you already tried installing the driver with the XP SP3 compatability mode.)
dowload vistascan vs375u (11,674KB) and open it you will receive 6 disks+1 disk german and 1 disk english. open the disk 1 and double click VSSETUP you will see a lot of DOS commands and at the end you will have VISTASCAN in the Programs Files ( Start--All Programs--VistaScan--enter) .
If Scanner test works O.K.
- go to MyComputer right click,
- click hardware,
-click device manager,
-right click the UMAX Astra
-click update driver
-click "install from a specific location" Next "Don't search I will chose the driver to install"-- Next -- choose USB scanner (Not UMAX Astra 3400) --Next--
- you will receive a warning " continue anyway" finish
open VISTASCAN Test it will pass now
http://www.scanner-drivers.com/drivers/59/59878.htm the link above will take you to the drivers you require, it says windows me but also in the comments it says for XP as well. I hope this works for you.