Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer

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KENMORE HE4T STARTED AS BALANCE AND F11 NOW ITS F06

EVERYTHING WAS FINE FOR 2 YEARS AND 7 DAYS AS THE STORY GOES. THEN A BALANCE PROBLEM EMERGED WHEN I DID A SUPER LOAD OF TOWELS CAUSING THE DRUM TO SHAKE SO HARD IT FORCED THE DOOR OPEN BREAKING THE DOOR LOCK MECHANISM. I REPLACED THE DOOR LOCK MECHANISM AND ALL WAS WELL ALTHOUGH I NOTICED BALANCE ISSUES WITH LARGE LOADS BUT COULD COMPLETE LIGHT LOADS WITHOUT INTERUPTION. THEN I GOT THE DREADED F11. I PLAYED IT SAFE AND REPLACED BOTH THE CCU AND MCU IN THAT ORDER. AFTER CHANGING THE CCU THERE WAS NO CHANGE IN F11 STATUS. AFTER CHANGING THE MCU THE F11 CLEARED. WHILE I WAS DOWN THERE, I NOTICED THE FRONT 2 SHOCK ABSORBERS HAD BECOME UNATTACHED AT THE TOP SO I RE-INSERTED THEM. (WISH I HAD CHECKED THAT WHEN THIS WHOLE THING STARTED). AFTER THE MCU WAS SWITCHED THE F11 CLEARED BUT UPON THE FIRST TEST CYCLE THE F06 NOW APPEARED. SEEMS THAT AFTER WATER STARTS TO FILL FOR A FEW SECONDS THE MOTOR ENGAGES TO TURN THE DRUM FOR A FEW SECONDS AND THEN STOPS. IT DOES THIS 3 TIMES AND THEN DISPLAYS F06. I AM NOT VERY HANDY IN THE ELECTRICAL DEPARTMENT AND DONT KNOW HOW TO TEST THE MOTOR'S AMPS/OHMS BUT CAN DO OTHER PRELIMINARY CHECKS.

Posted by ONE4BRI on

  • ONE4BRI Aug 17, 2008

    I AM TESTING VARIOUS COMPONENTS AND CANT GET A SUCCESSFUL TAKE-OFF WITH MY WASHER WHILE THE PANELS ARE OFF. IT TURNS FOR A COUPLE ROTATIONS AND THEN WINDS DOWN TO THE DREADED F06 EROR.I WONDER IF I MUST REINSTALL THE KICK PLATE AND BACK PANEL FOR IT TO WORK AFTER NOTICING A SMALL PRESSURE SWITCH BEHIND EACH PANEL?

  • ONE4BRI Aug 23, 2008

    TURNS OUT THE REPLACEMENT MCU BOARD WAS BAD AND THE MCU WAS THE ONLY CULPRIT ALL ALONG. THANKS!

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Ck all the connectors to both boards and motor you may have inadverantly left 1 loose or knocked one off during previous repair

Posted on Aug 17, 2008

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Washing machine tub is banging into the side of the walls..what's the problem here


There are two possible causes for when a washing machine jumps and bangs on spin. Either the load is a bad one and unable to be balanced, or a fault is preventing the machine from balancing the load (or causing the motor to surge into spin when it shouldn't). This causes the laundry to be flung around inside. The occasional jumping around may not be anything to worry about, but regular or severe occurrences should be a cause for concern and can cause expensive damage to your washing machine if ignored.
Both these faults are less common these days because manufacturers have built in certain protections, but it's still something that can happen. To differentiate between the two, observe when the problem occurs, if it's during a wash cycle, maybe at random parts of the programme, it may have a fault which really needs an engineer to diagnose as these faults can be intermittent and tricky to diagnose. If it happens when it kicks into the fast spin the chances are it's related to the load inside.
Am I overloading my washing machine?
By out of balance I mean when the washer jumps or bangs quite violently. If the washer is just rocking about on most spins make sure it's on a level floor and that it is properly level.
If a load is out of balance you can often observe the inner drum swaying about or even thumping the sides of the casing a few times whilst it's trying to distribute the load prior to fast spin. Before a proper spin the drum should revolve slowly for a couple of minutes. This is called "distribute" and at this stage you may see large flashes of metal drum on each revolution where all the laundry has settled around the drum but there wasn't enough to cover all of it. If this happens the drum will be out of balance and either refuse to spin, or if allowed to spin may cause the drum to thump around and hit the sides of the casing.
The best way to avoid unbalanced loads in a washing machine
If you try to wash a bulky, heavy and absorbent item, the washing machine is unlikely to be able to get it to balance inside the drum. Or if you put just a few large towels or a heavy item in amongst some very light fabrics the heavy items could bunch to one side of the drum and the lighter ones won't be able to counter-balance their weight effectively. There should be enough items to fit all around the drum. If there's only enough to fill most of the drum, but a section is empty, then it can get out of balance on spin. If the items are all light, then this may not cause a problem. However, if some items are heavy, they may cause violent banging, or the washing machine out of balance detection may just refuse to allow a spin.
Make sure you fill the drum well. Counter to expectations, the worst violent spins are caused by under-loading - not overloading. Heavy bath mats are notoriously difficult to balance and should ideally be washed with other items or they may gather on one side of the drum. However, some people (understandably) don't want to mix the bath mats in with normal washing. If this is the case and you do get problems with the bath mats getting out of balance I suggest you use old towels or sheets to even the load up. With most modern machines though, a heavy bath mat is more likely to just not get spun rather than be allowed to spin out of control and wreck the machine.
Sometimes you can get an unbalanced load by sheer chance, with loads you have successfully washed many times before. The occasional bad load is inevitable but constant bad loads and violent banging on spin should be looked into. [ Related: loading the washing machine properly ].
Modern washers have built in out of balance protection
Most modern washing machines now electronically monitor the motor during the slow distribution section leading up to the spin. If the load is out of balance, the motor shouldn't be allowed to spin. Typically, a modern washing machine will attempt to balance the load a certain amount of times, or for a certain passage of time, but if it can't, it will either reach the end of the program without spinning, or it will abort spin and turn off. (both scenarios leaving the clothes wet through). Some washing machines may allow a slow spin if the clothes are reasonably balanced, but then unless they settle down, it will not allow a higher spin thus leaving the clothes spun, but much wetter than normal.
Some will indicate a failed spin due to being unable to balance the wash load so check your instruction book to see if your washing machine has this function and what happens if a spin is aborted. Unfortunately some washing machines do not adequately inform the user that it failed to balance the wash load and aborted spin. As an engineer, I have been called out many times because a load was washed but not spun, but there was no fault on the washing machine, just an aborted unbalanced load.
Extra large drums make balancing loads harder
These days you can buy washing machines with much bigger drums. The average drum size was at one time a mere 4.5Kg but is now 6Kg. You can buy washing machines with 7Kg, 8Kg and even 10Kg drums.
These washing machines can be more prone to refusing to spin some small loads because they need even more items to fill the drum. For example, my 7Kg washing machine will not spin 3 large towels. Last week my wife was extremely frustrated with our 7Kg drum washing machine as she had just washed our son's hoody-top and wanted to spin it in the washer. It simply would not spin, so I advised her that it needed something to balance it out. She put in a couple of towels but still no spin. Eventually 5 towels were needed to balance out the absorbent top and allow a spin. This is a minor inconvenience compared to the benefit of being able to fit more washing in (even our king sized quilt) but it highlights how if you have a very large drum it could be more prone to not spinning small loads [ Washing machine won't spin just one item or very small loads ].
I'm loading the washing machine correctly but it still bangs and jumps on spin
This is unfortunately a difficult fault to diagnose. It could be various things including a faulty connection somewhere on the motor or pcb, especially if intermittent. It can be caused by a part overheating, cutting out and then cutting back in causing loss of control. If this fault isn't caused by the loading you really need to get an experienced engineer to look at it. Find a washing machine repairer on Washerhelp
If a brand new washing machine is jumping around on spin
Make sure you have removed all of the transit packaging before using a new washing machine. The transit packaging stops the suspension from working so without the tub being able to bounce up and down on the suspension all the movement created on spin will be translated to side to side movement and the washer will move about and shake.

Loading washing machine White Goods Help washing machine jumps and bangs on spin Washing machine won spin just one item Book washing machine repair

Aug 02, 2015 | Washing Machines

1 Answer

Drum seems to be out of balance. Last two load came out wet. Drum also hit the sides of the washer.


The loads I do with towels always end up with the display UE which is imbalance error, this happens with 1 towel as well as several towels. What can I do to resolve this imbalance?

Sep 24, 2010 | LG WM-2277HW Front Load Washer

1 Answer

When the washing machine goes into spin it sounds as though a plane is taking off and the maching rocks/moves on the tiled floor. We had this problem though not as often before the floor was retiled due...


there are two causes to this problem.1 at the top of the machine is a balance,cement brick [it may be broken]it balances the drum.2 adding a small load/ie;one towel;one item etc,or small items.adrian,,,,,

Aug 09, 2010 | Bosch Washing Machines

1 Answer

GE Front load washer spinning too slow????


A couple of things come to mind,if the micro-processor senses the load is out of balance enough, it will control the RPMs(reveloutions per minute) or slow it down in order to avoid damage to the suspension system, so readjusting the spin speed manuallly probably would help. Although that machine should be able to handle 9 large towels easily! Next thing, have you cleaned out the trap inside the lower access panel, if it is restricted you will have draining problems. Good luck !

Jan 07, 2010 | Kenmore 22422 Top Load Washer

1 Answer

Spin cycle tub becomes unbalance


When the drum gets unbalanced more often then not, there's a few things to check:
1. Check to make sure your machine is level. Check level from side to side and also front to back. The machine has leveling feet to adjust. Make sure they are all in firm contact with the floor when leveled.
2. Wash items that are alike in material. In other words, wash towels with towels, shirts with shirts, etc. If you wash a load of shirts with a towel, it will have a tendency to get unbalanced quickly.
3. Avoid over-stuffing the machine and washing under sized loads. Both of these scenarios will cause a tendency to go out of balance on the spin.
This will solve 75-80% of unbalance issues. Let me know how it goes..

Dec 07, 2009 | Maytag Atlantis MAV6451 Top Load Washer

1 Answer

Washer constantly goes out of balance


1 option is to wind the back feet out so the washer drum will sit more to the front so as it less likly to hit the OOB switch, other thing is that the OOB switch might have corrosion on the inside of it and in this case if it gets moisture inside it during a wash it is more likely to go OOB, so try replacing it this should fix issue, if not replace Motor Control Unit. :)

Feb 23, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Maytag Washer MDE7400AYW goes off balance while spinning about half the time. Walks across room. Springs are OK. Tub seems very easy to move from side to side by hand.


Typically when the drum spins and walks the washer, it is a loading issue.
As the clothes spin, they collect on 1 side, due to cintrifical force acting upon an uneven load.
THis is especially prevalent in loads that are:
1. small,
2. contain lots of towels and
3. anything else that really holds water and is very heavy when wet (like comfortors, pillows)

These will very quickly throw the load off-balance.

When it happens, pull out some of the itmes, and re-load the laundry more evenly around the drum. Be sure to circle the post with towels and sheets, etc.

If you continue to run the machine off-balance for an extended time, the bearings and seals will wear quickly. Unfortunately, you will only know this when the washer begins to leak out under the machine onto the floor.

Hopefully this will fix-ya....if not let me know please!

Nov 07, 2008 | Maytag Washing Machines

1 Answer

HE4T F06 ERROR


Wow. Sounds like you've had your hands full with this one. Well, since you've already gone the route of replacing the CCU and MCU, more than likely you have a wiring harness problem and/or drive motor issue (as you have already explained). The following link explains the "F06" error and how to troublehoot:

http://www.fixya.com/support/r714929-f06_error_whirlpool_duet_kenmore_elite

Review the information and double check to make sure you have overlooked anything. Unless, you have purchased defective replacement parts, I can only assume the motor and wiring. Unplug the washer and perform resistance checks on the motor windings. If you have a multimeter handy, this would be on the RX1 scale. The pin locations are mentioned in the link provided. Each motor winding should read 6 ohms or less. On another note, the vibration problem you mention, was definitely caused by the shocks not being mounted properly. You may consider replacing them, since you said you're still experiencing vibration issues.

If you are still confused by anything, please let me know. I hope this helps you.

Aug 16, 2008 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

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