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The radio manufacture, Craigslist. May also try Crutchfield.com. Or buy a new radio. I found the Sont Xplods start at around $75 and are not bad at all. And if you purchase from Crutchfield use this reeral code for a $20 discount pbfqz-rapkc-dcjcu
I'm not a crutchfield employee, just a customer.
had the same problem with my alpine, i was able to fix it once by,
popping off the face plate and with fine grit sand paper (lightly) sand
the connection points on
the radio and the face plate, then put a little bit of dialectic grease
on it . also doing a reset on the unit helped me from time to time...
if im not mistaken, that model has a detachable face plate. What happens a lot of the time is the connections between the face plate and the unit get corroded. Take the face plate off and (with fine grit sand paper) lightly scuff the electrical connection clean on both the unit and the face plate. It also doesn't hurt to use a little dielectric grease before you reattach it... this method has work several times in the past for me... Hope this helped!
if the unit is new there are 2 screws in case to be removed before cd will work, they should be labe;ed on cd player, also there is a screw that prevents the facia being removed , that screw is not normaly in the new unit, but the shop selling it puts it in to stop the facia being taken off while on display . its not marked but is just normally on the top of the case behind the "button" you press to release facia
Yes, I'm sure Alpine will sell you another face but there is still the option of repairing the broken face at a good repair shop. Of course getting a new face is the easiest (read most expensive) way to get you going again.