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Re: Soap doesn't dissolve
1. Too much soap! For soft water use no more than 1 1/2 tablespoons. Give dishes a good scrape and put them in. If you MUST prerinse dishes (and you shouldn't) drop down to about 1 TSP soap. Modern DW's use less water and soap is more concentrated.
2. Water not hot enough. Test water temp at kitchen faucet with thermometer. It should read at least 120 deg.
3. Our service guys recommend not using lipuid soap, only powder. I listen to them.
4. Broken control to soap door. If it is still closed after a cycle, ask for help from a service company.
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Push the little lever sticking out of the dispenser.
Maybe you have some calcium or hardened soap that is holding the lid closed. some Lemi-Shine powder dissolved in hot water and use an old toothbrush to clean off the soap/hard-water deposits.
Your best cleaning option would be to put a tablespoon of citric acid powder in the machine and run it on hot normal load all the way through. The citric acid dissolves much of the gunk that builds up in dishwashers without damagin any of it's components. You can get citric acid powder at your local Target or CVS (Walmart or Home Depot in Canada).
Another thing to think of... if you are using the dishwasher packets, you will have buildup in your machine as the packets are slow to dissolve fully and can cause plug-ups in certain conditions. Using the hot cycle is really the only way to use them effectively. Liquid soap is a much better alternative.
If you open the door immediately after the dishes are washed, and before the "dry" cycle, is the water hot enough to have "steam" coming out of the machine? You should be able to feel the heat. If not, perhaps the water is not getting hot enough to dissolve the dishwashing powder. Could you try using a liquid soap once and see what happens? Be blessed.
That seems like it's probably related to the recent ban on phosphates in dishwashing soaps. Quite a number of people have found that their dishwashers aren't working as well and are leaving spots and soap behind now that phosphates are not being used. A little vinegar may help, but the best answer would be to use a water softener.
They are trying to make money off you!!!!!!! LIQUID!!!! Dont ever!!! use powder soap in your front loader. Powder soap doesnt dissolve all the way and then gets into the bearings of the washer and eats them away! This caused about a 450 dollar repair for your repairman. Never use powder soap.
Either your dishwasher is not getting the water hot enough to dissolve the powder, or you need to switch brands. Try a liquid/gel type of dishwasher detergent. Try stopping the washer a few minutes after you start a wash cycle. Open the door -- if there is a lot of steam coming out at you, it's not the water temperature. If there is no steam, your dishwasher is not getting hot water and/or the heating coil is not working.