We have the FMT116E1W microwave. When plugged in, the fan starts to run, and the interior light goes on. These never go off. I can set the clock, turn on/off the exhaust and over the stove light, but thats it. Nothing else seems to work.
We just recently bought a house with this unit installed, so I'm not sure about what could have caused this. The original owner didn't know either. Any help, or suggestion, will be greatly appreciated. I'd hate to buy a new one if I don't need to.
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Try going to the breaker box and shutting off the power to the microwave for 10 minutes. After 10 minutes, turn back on and set the clock. This fixed my clock and turntable both. Apparently turning off the power resets the software in the clock.
Sounds like you have a defective door switch, door switch mount, or (worse) possible damage to the "hooks" which go into the holes in the chassis to activate the switches.
Be sure to unplug it first.
If this is an over the range model, you should not have to remove it from the wall to fix it.
Generally speaking, you remove the grille across the front, then you'll see a screw holding the control panel frame on. Once that's removed, you lift the control panel assembly up and out.
Then you can see the door switches and lathces, etc.
If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383
The most likely causes are a bad door switch or a problem with the control panel assembly.
You can find critical safety information plus our information file on checking and replacing door switches at our site, via our poisting here: http://tinyurl.com/yzjozk
If you need control panel repair, we do that for $32.50 nationwide.