Sound allot like there is a serious air leak....Is the door sealed good? You also have a defrost drain line plugged up behind the freezer panel you will need to clear that out with hot water after removing all the ice. watch this video to see how to replace the defrost thermosthttp://www.youtube.com/watch?v=z-h541_14ZE
I have a kenmore top freeze and the freezer isnt working, cant hear the fan running , but the ice machine is working ,what do u suggest/
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