Hi, HP 4350 printer goes offline, it is networked and having an internal IP address. How to get it online and ready for network printing. Its driver is installed on a Win 2003 print server and computers are running Win XP pro, it was working fine before. Regards

Hi,
You can set Static IP address according to your network

When you will press the Setup Menu and go to Network Menu You will find an option which says Ip address there you can assign Static IP address

Once done that may be your printer will go offline again and you can set it online by right clicking on the printer and selecting "Set Printer Online" option (Assuming you have Windows OS

Hi

As you have not provided me any information about the setup and also no information about the unit. However I will still like to perofrm few troubleshooting steps.

If your printer is a HP and is connected in network then I request you to perform below steps.


1. Print a network configuration page from the printer front panel.
A. Press the Setup button.
B. Press the arrow buttons to select Network and then press OK .
C. Press the arrow buttons to select Print Network Configuration Page and then press OK. The Network Configuration Page prints.
2. Note the IP address on the printer.
3. Please open the printers folder located in the control panel
4. Right click on the icon and select properties
5. Select ports tab and click on create new Port button.
6. Select the Ports tab, and then click Add Port. Select the standard TCP/IP Port and create a new port. Type the IP address of the Printer and proceed with the onscreen instructions.

Now try printing.

Yours,
Roger

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

go in control pannel> printer> right click on your printer there was option use printer online click on it

Hi dpotter,
I presume at least the printer's Ready light is on. Click on Start|Settings and select Printers and Faxes. Right Click on the printer and select Use Printer Online (if printer is online, then this should be "Use Printer Offline").

Rgds
S88

Right click on the printer icon and select "use online" also are you using the latest Vista drivers? They can be found here.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1845561&prodTypeId=18972&prodSeriesId=1845551&swLang=8&taskId=135&swEnvOID=2093

Is the print server being assigned a IP address in your network?

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott