A blue screen appear on my laptop saying: " a problem has been detected and windows has been shut down to prevent damage to your computer. if this is first time you've seen this stop error screen restart your computer. if this screen appears again, follow these steps:
disable or uninstall any anti-virus, disk fragmentation, etc....
i' ve been doing this steps like restart but how can i restart. when i turn off it will appear the screen like: safe mode, safe mode with networking, normally windows etc..... i try everything but it comes back to the original problem. i let it cool down a bit but still the same. please help me
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have you made any changes before the blue screen appear? installing a driver maybe? if you have,try to undone those changes by booting with Startup with last known good configuration (undo recent registry and driver change),use System Restore,or Roll Back device driver,Scan your computer for viruses and Return BIOS settings to their default levels,go to BIOS by pressing F2 or del exactly after you press the power button and the screen show up if it still in blue screen,that's probably that some of your system file is missing,and you need to reinstall your operating system Please let me know if it's working or not,i don't like to abandon anyone,and thanks for using fixya
Yes normally if you don't shut down your system properly you get this message, Solution : Log on to save mode and backdate your computer to the day before you got this message. If it doesn't work, you are gonna need to reinstall your O.S.
A blue screen or Blue Screen Of Death, BSOD, is generally caused by a corrupt driver or a bad software installation. First, you need to determine the STOP code that is on that screen.
Start in safe mode, press F8 repeatably as the computer starts up,
check Disable automatic restart on system failure (This prevents Windows from automatically restarting if an error causes Windows to fail.)
OK, now the BSOD will stay there so you can determine what caused your problem. Report back the stop code and any information about a driver that caused the problem so we can be of further help. If this answers your question, I would appreciate 4 thumbs
-try t drain everything out of the computer first; remove the power adapter then remove the battery; after 1 minute try again; if problem persists run diagnostics
--while the computer is off, press and hld the "Fn" key then press the power button at the same time to start the test; note down error message then consult manufacturer for the code obtained. if no errors found it is a windows problem; you need to reinstall windows on the computer
When you hit F12 or whatever F key to go to the boot drive menu, make sure the cd is in and that you select CD/DVD Drive and the dvd should prompt you to hit any key or will automatically start loading for the recovery. Just tell me if you need further assistance.
you need to boot from the cd, you have to change the boot senquence to start wth cd rom, when it prompts you to press any key to boot form cd,do that, it will load some files then restart again and the same message will appear, this time don't press any key, just let it continue on its own.