How to fix or repair your phone if it doesn't ring.
Please try the following troubleshooting tips:
Ensure that your phone is powered on and that there is sufficient signal strength. When you are at the start screen or in a call, the strength of the radio signal is indicated by the signal indicators on the left side of your phone''''s display. These indicators move up as the strength of the signal increases and down as the signal decreases.
If there is a headset attached to the phone, it will not ring. You should be able to hear the ringing through the headset. Detach the headset and retest the phone to determine if that resolves the issue.
Check to see if the phone is in the "Silent" profile. If the phone is in the "Silent profile", change the "Silent" profile to the "Normal" profile and retest. To change your profile, please refer to your user guide.
Ensure that a ring tone has been enabled and the volume is not too low. (Please follow the instructions in your user guide.)
If your phone goes straight to voice mail without ringing and your phone is powered on and you have sufficient signal strength, your service provider may need to reset your voicemail services.
If your phone still will not ring, please submit your phone to repair so they may try to resolve the issue for you.
on Sep 28, 2010 | Cell Phones