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Yeah is the volume is all the way up and you still cant hear anything the only options left are to plug in another phone that you know works to make sure its not the phone line or socket at fault and then take the phone back for a replacement.
Sounds like one (or more) of your lines are out in your telephone system. Each time you press a 9 for a line the system simulates a dialtone to see what your dialing next so it can check it against the automatic route selection table. After it checks, it pulls a line out of a pool group to complete the call. At this point its grabbing a line that is not working on the system.The best way to figure out which ones arent working is to check the lines on the main console by pressing each line button and seeing if it produces dialtone. More than likely(but not allways) its going to be a line problem from your dialtone provider.
yes, providing you have that service through your provider. It's typically done by accessing your line and dialing *72 if the service is active you'll recieve a stuttered dialtone. then dial your cell phone number. once you've answered your cell the transfer is established. To deactivate call forwarding, from your home phone dial *73. you should recieve a stuttered dialtone confirming that the foward is off.
Ok this post is OLD, but for anyone else having this issue, this is the solution...
There is a programming feature that states: DELAYED RING on certain lines, meaning you can physically see a call coming in to the system (via line flashing), but it will not ring at your desk till something like the 4th ring(hence the name DELAYED ring).
If your set does not ring, and you pick up the heandset, the phone system doesn't know if you want to answer the call -or- you just want to make an outgoing call...
Therefore the Mitel system picks up internal dialtone and waits for you to make the initial reaction (hit 9 for a line out or hit a line that is flashing on the set).
Too change this option, a Mitel Tech is required...