One of my administrative assistants accidently reformatted her hard drive. Office 2007 had been installed, and I believe we activated and purchased the trial version that came with that laptop. I have the product key. We are unable to download another trial version. Not sure how to proceed.
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Insert your Microsoft Office CD
into the CD/DVD-ROM drive and wait for the setup to launch
automatically. If it does not launch, click "My Computer" (Windows XP)
or "Computer" (Windows Vista or 7), right-click the CD/DVD-RM drive
containing the Microsoft Office disc and click "Autoplay." If you
purchased an installation file from Microsoft, download the installation
file and run the setup.exe file.
Type your 25-character
Microsoft Office product key in the product key box and click
"Continue." The product key is located on the CD jacket located in the
back of the Microsoft Office CD 2007 case. If you purchased a Microsoft
Office 2007 download from the Microsoft website, retrieve the product
key from the confirmation email that Microsoft sent you when you
purchased the download. Click "I accept" after reading the Microsoft
Software License Terms and click "Continue."
Click the "Customize" button and click "Installation options." Select "Microsoft Word 2007" and click "Install Now."
When the installation process completes, click "Close." Follow the guided prompts to activate your product.
Just contact Microsoft Customer support and you should be able to get another product key. It would be the same if you had to reformat your HDD multiple times and reload the software over and over. Make sure you have your old key handy as proof of your purchase. I had to contact them after reloading my software multiple times from testing out problems. I had my old key as proof and I got a new key I was able to use to load my current software with. No new purchase or money needed.
You need to activate it. Install it, open word and the product should start the activation process. You will be prompted to activate on the Internet or the phone, use the phone. You will be given a phone number and a long number call Microsoft you will get to a rep and tell them about what happened with your hard drive. They will give you an activation code.