Nowadays, the smartphone in daily life can be used as the remote control due to its built-in IR transmitter. So, you can just buy an Android-based phone, and download a piece of free remote control apps as well as installing it on your phones.
You can check on this post to see more solutions:
How to Play Samsung Blu-ray Player without Remote Control
Please get another same remote and confirm the problem either in TV or Remote itself. HERE is a weblink to get new remote for Samsung TV.
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