Question about Pentax Optio 50 Digital Camera

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Retrieving photos on PC

Every time I try to open the drive to view photos via computer I get the message "go to control panel and install and configure system components". I have installed from CD. Could this be that my Quick Time is a 5.0 and not a 6.0?

Posted by ednamcd on

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Gayle Ashbach

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I don't think so.
Are you opening the drive that says digital camera or are you opening the drive that shows a little icon above it - meaning it has content? If you are using the digital camera drive , open it up and see how it is configured. Is your camera chosen? Are the other options correct? Mine does not have the option for any of my cameras, and my photos download to my F drive. If your problem is not solved here, try this:

I would try going to pentax and looking for an updated driver for your camera and op system and doing a clean download(nothing running-not even virus control)and install.

First however, you will need to uninstall and go to tools>internet options>delete cookies

when you have finished a clean download and install, restart your computer and try to download photos. Also try a different USB socket.

Good luck to you.

Posted on Aug 15, 2008

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