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Re: Damaged keycap - aspire 3690
If you look very carefully - you should see 'something like' an H shaped piece of plastic that holds the key in place - this controls the position.
You need to prize the legs that meet with the key away from the centre (carefully) using 2off small jewel screw drivers (maybe 2 off paper clips)
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Hello The assainged key for 'hash" is "SHIFT - 3" If it showas any other symbol than this, the inside membrane of the keyboard is faulty. You should contact the deler or Acer service center to make it right. OK. Here is it. I'm going to print a hash symbol here by holding down the Shift Key and the press the Digit key (3) ########## #############################################
under on bothem are one bank for ram and the other are undr keyboard remove on knikking point plastic above keyboard carfully and release two /tree srews and keybord can be removed replace ram and do revers for montage
Dell don't appear to sell spares down to this level - when a key on mine "broke" recently, they sent me a complete replacement keyboard.
Bearing in mind that the machine was a couple of days out of warranty and that the damage was clearly down to our carelessness rather than theirs, I thought it pretty decent of them to give it to me for free.
You might try salvaging the keyboard off a dead notebook, and either fitting it complete, or salvaging the relevant keys off it.
Changing the keyboard out is quick and easy (You'll find instructions for doing it buried in the "Dell Support Centre" area on your machine).
Fitting salvaged keycaps to an existing keyboard is fiddly: There are two plastic levers which between them form a pantograph underneath the keycap. The keycaps will come off easily enough if you pull them straight out, trying not to lose the two plastic levers which hold them on. From memory, to refit them, you need to click one of the levers into the keycap, then both into the base of the keyboard, then press down hard on the keycap until the last bit clips into place - then repeat several times until you get it right! (The last connection needs to be the fixed, rather than the sliding link to the keycap).
I'd advise leaving it to professionals, both the socket on the motherboard and the ribbon cable on the keyboard are extremely fragile, very delicate.
If you really want to have a go yourself I'd look up a service (not user!) manual for your particular model, they normally give step by step instructions, some even with photos. It'll also provide you with a part number for the keyboard (also should be on a sticker on the back of the keyboard).